"The lights are great however"

The lights are great, however the service has been poor, our order was split and the second part of the order has now been shipped but is wrong (only found this out once we had paid electricians to fit said lights) still awaiting replacement lights and will have to pay again to have these fitted, the lack of communication throughout has been slow and in some cases non existent.

"Nice product"

Nice product. Lights are well made and easy to install.

"Nice fitting well pleased"

Nice fitting well pleased

"Long lead time"

Product looks good but not fitted yet as it took so long to arrive. No indication of the length of time to deliver at time of ordering and had to ring up to find any information out. That said, the person who answered the phone provided a good level of service and was accurate with the information provided.

"Amazing service! 🤩"

ILite couldn’t have been more helpful and my new 60cm StarBurst LED suspension light looks absolutely amazing 🤩 a real focal point to my dressing room. Thank you 😊

"I love the ball light I ordered"

I love the ball light I ordered! It looks amazing over my staircase and is a very well made.

"Very efficient delivery"

Very efficient delivery
Product arrived as expected .
Love ❤️

"Avoid iLite at all costs"

Ordered 3 lights in June 2020, had to pay in full which is not unusual. Two of the lights arrived in August. The outstanding light has still not arrived (as at 29th October). Customer service is shockingly bad. iLite do not email you to keep you updated on stock and delivery dates, the customer needs to chase each time. There is very little in the way of apology, it's like the customer doesn't matter. I would not order from this company if you expect efficient, professional customer service.

"Lovely lights and fast delivery"

Lovely lights and fast delivery

"Excellent service"

Excellent service, great choice of lighting,
Fixing kit missing from one light but replacement dispatched to us immediately.
Impressed, will use again.