"Worst customer service ever"

Worst customer service ever. They do not reply to emails.

"Order processed and shipped instantly"

Placed an order Thursday evening, the item was shipped on Friday morning. It was a crossbow, had to send them the ID document - they provide dedicated portal to safely upload a document, everything was done in the matter of minutes.

100% recommend, professional, responsive and solid company which just gets the job done! Definitely coming back for some upgrades and supplies!

"Couldn't be happier with the service I…"

Couldn't be happier with the service I received. As a 1st time buyer from them, and getting used to a new phone i made my order on a Thursday evening and received it Monday teatime. Just as I was Emailing them for an update I heard a knock on my door. So I will be going back. And advising others to do the same. Thank you.

"Great service "

Ordered from this company quite late in the day. within 5 minutes received an email regarding id, sent that, within another 5 min received a tracking number and received my goods the next day. Brilliant, can't beat that. Will use them again

"Worst customer service ever"

Having placed an order and paying next day delivery it never materialised. Trying to get response from them is near impossible. On getting response they said a refund of postage would be given but nothing yet. They have told me that there has been an issue with dpd receiving the order. On contacting dpd they tell me they are waiting for the package. I eventually got a reply saying that it was being sent out to dpd and to check tracking later that day. 24 hrs later dpd has still not received the package, one of them is lying. Customer service support is the worst ive ever come across use this company at your peril.

"Don’t know why everyone is calling…"

Don’t know why everyone is calling these lads scammers bought many items from them and everyone been spot on, they aren’t scammers and the work they do is good I get replies every time I email too, big up to the Gs at Tactical Archery🤝❤️

"Ordered a new target bag last Friday"

Ordered a new target bag last Friday, fast delivery via Parcelforce, great quality and exactly as described - really pleased with everything - recommended!

"Exemplary Customer Service"

This was my first time purchasing from Tactical Archery UK and I was thoroughly impressed by their outstanding customer service.

There was a slight delay with my order, but the team went above and beyond to make up for it. Not only did they send the extra bolts I needed, but they also generously included additional items, far exceeding what I had anticipated for the delay.

Their support and generosity made a huge difference, and it’s rare to find a company that values its customers to this extent. They were responsive, thoughtful, and truly committed to ensuring that, despite the delays, I had a great experience as a first-time buyer. I can’t recommend them enough and I will definitely be returning for future purchases.

Thank you again to the team at Tactical Archery UK and I wish you continued success.

"They go the extra mile..."

Had a few dealings with tactical archery and there superb ! Cut above the rest ! My crossbow magazine broke I purchased off them and they sent a replacement as soon as they could get hold of one . I've had many dealings with other archery companies and there clowns compared to tactical archery with there customer service , would give them six stars if I could

"Not received yet"

Not received yet, had paid for Evri delivery, specifically for the time slot feature of their service. Unfortunately item was sent via Parcel force, who expect you to not work and be home all day. As a consequence I am still waiting. Have diverted delivery to local PO after two delivery attempts while I eas working. I dont usually deal with companies who use parcel force/ royal mail because of the slapdash manner of their deliveries.
Dispatch seemed quick and pricing is competitive. Delivery leaves a lot to be desired, but cant blame TA for that.