"Site easy to navigate and make booking."

Site easy to navigate and make booking.

"Sharing feedback"

to be more customer-friendly, especially if Arosa is considering diversifying and attracting more international customers, the website could be more informative, for example stating more clearly upfront the differences between normal and international cruises, or information about availability and location of connecting cabins. This will give more assurance to customers signing up for the cruise.
Otherwise, the follow up after booking has been made are prompt and comprehensive. Thank you.

"Nice interface"

Nice interface, easy to use.

Just a minor comment. As I have bought my own flight, and would like to ask A-Rosa to help to book the departure train to another country. The system do not allow me to book only departure train.

"On line booking procedure"

Very friendly

"Very easy to booking"

Very easy to booking! Nice to choose cabin and its' 3d viewing also nice 3d viewing of the entire ship!

"Online booking"

With online booking the computer makes no difference between
good or new customers.
I mean, a good customer in my case (25 trips booked with A-ROSA in 19 years).
When I want to make a new booking online for myself, even a few
months in advance no cabine of my choice (cat D) is free, and then
a few weeks before departure the cabine is suddently free???
But then I have already booked my rivercruise at another company
G PAULUS (Clubnummer G12318709)

"All cool"

All cool. Payment don’t in time.

"Logical and clear reservation…"

Logical and clear reservation application - thank You!

"Easy, seamless booking experience :D"

There was no need to use language translators on the Arosa site.(I speak very little German). Everything was logically laid out and all stages of booking were simple. If I had questions, I received very prompt and detailed advise from Arosa staff. Great job!

"Convenient booking of cabins"

Convenient booking of cabins. It was simple and nice on this site!