"Rails assessment of my items was accurate and well executed."

I found Rails assessment of my collection of working models extremely accurate and swiftly executed.
Ben and Jake clearly explained how they could help, what they would do and how they would do it. I did have to pack items well, but Rails carried out all they said they would do and paid me quickly.

"Rails Secondhand"

I decided it was time to get rid of some of my old OO gauge rolling stock/locos that were unlikely to see the tracks again. So, I compiled a list of items via Rails second hand department database and received a very prompt offer from Ben. All I can say about the offer is that it seemed to be a fair one so I decided to proceed. The process was excellently managed by Ben and all I had to do was box up the items and then wait for Parcelforce to collect them. No additional cost to me and I received payment within 24 hours of receipt of items at Rails. I am sure that people would say you could have got more money elsewhere or by selling the items yourself but the ease of the whole process meant that I disposed of the long disused stock with minimum hassle. No regrets.

"Selling train collection"

My sister and I needed to find a home for our dad’s large collection of model trains. We sent the list off to Rails and received a good offer very quickly. The process of sending the trains to them was straight forward and we received the payment quickly too. Ben and Jake were both very helpful and professional. Would definitely recommend Rails to anyone considering selling their collection.

"The product is so bad"

The product is so bad.
Bought a N gauge mallard. It derails on nearly every points. Non of my other trains do this so it's not the track. Such a big disappointment and not worth the £250 I spent.
Also I had the option to not receive sales emails. They totally ignored my request and started the email campaign on me. GDPR has no meaning to this company

"Great selling experience "

I recently sold a number of my n gauge locomotives and coaches, I found the whole process to be straightforward and quick to process.
Ben at Rails of Sheffield made contact within 5 minutes of sending over the completed form with a list of items I was looking to sell with a fair quotation and instructions on how to move forward with sending the collection to Rails of Sheffield.
I found Ben to be very professional, offering first class customer service, I would have no hesitation recommending Rails of Sheffield if your looking to sell all or part of your collection.

"I can happily recommend them"

It is a shame that so many companies these days fail to live up to their promises. So how good to find that Rails do exactly what they advertise with their pre-owned service which I found to be prompt, very efficient and friendly. I can happily recommend them.

"A great buying and selling experience "

A great buying and selling experience. I have used Rails of Sheffields website for model purchases and their model money website to sell to a number of times now and I have received the same excellent service each time with quick payment. Importantly, they are very good at getting back to you and although I haven’t had a problem, I imagine that they would be efficient in sorting a problem if there was one. Ben is very helpful.

"What a fantastic experience I had"

What a fantastic experience I had - I had to clear out my OO gauge items, after sending a list through I was quoted a reasonable price. Rails arranged the pick up for Weds and I received the money today. Ben was absolutely superb to deal with and helped make the whole experience as easy as possible.

"Fantastic customer service"

Fantastic customer service. What a relief to deal with this company direct. and not to be landed with explaining everything several times to a call centre. Even at this hectic pre Christmas time, Rails of Sheffield are as calm and as helpful as any customer could ever wish for. Congratulations Rails of Sheffield.

"Because I can't give zero."

Because I can't give zero.
Ordered Wednesday still not distpatched late Monday Afternoon. Most other Model Railway reltailers would have had it delivered to me in less than two days !