BabyDan A/S

Retail Fashion and Lifestyle Goods
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62 reviews
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BabyDan A/S

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Tracy Boden

5.00/5.00

"Excellent customer service "

I have been very happy with my baby gate, very secure and the black design is very stylish in my home. I recently contacted customer service about a missing part and they very swiftly replaced it for me. Excellent customer service, would recommend to anyone 👍

20/03/2025

Olle Falkenäng

5.00/5.00

"Customer service going above and beyond "

I reached out to the customer service to see if they had spare parts of a product that has been expired for a while now, and they went above and beyond to go through their warehouse to find it. And they will send it to me free of charge.

Very kind!

03/03/2025

Tobias Sætre

5.00/5.00

"Sent spare-part free of charge"

We recently moved and a part to our safety gate got lost in the process. Reached out to customer service and they responded immediately where they said they could send it free of chare. Perfect example of how everyone wants customer support to be.

03/03/2025

Daniel Felber

5.00/5.00

"free replacement"

My Safety Gate was broken after the warranty had expired, so I asked for a delivery of a spare part. The customer support agent immediately replied that the gate cannot be fixed with a spare part but proposed to send me a new gate free of charge. This customer friendly behaviour is in my opinion such a great example of a company that really cares about customer happiness. I'm thankful and I can totally recommend babydan.

25/02/2025

Jackie Cattell

5.00/5.00

"Travel Cot"

Travel cot perfect for when my granddaughter comes to stay and I have a very helpful customer service team would thoroughly recommend.

24/02/2025

Jerry

5.00/5.00

"Excellent Customer Service"

Excellent Customer Service. A very good, well designed stair gate. When I contacted their customer service department, I found them them very helpful. I would not hesitate to buy their products again.

17/02/2025

kund

5.00/5.00

"Super service"

Searched for a part for a children's ring in the hope that it was available, the part was and they send it free of charge. What an incredible good service, and responded quickly.

11/02/2025

Joakim Klintberg

5.00/5.00

"Supersmidiga grindar!"

Supersmidiga grindar!
Vi har 2 stycken är trappen och en för barnrummet, de fungerar kanon med bra kvalité. Vi är supernöjda.

29/01/2025

Georg Bloechl

5.00/5.00

"Babydan service sent a spare part for free!!"

Could not find a retailer for a spare part for a Babydan safety gate, so contacted Babydan service. Immediate response and the information, that they will send me the spare part for free. Never had such kind of experience!

29/01/2025

Augustin GIGON

5.00/5.00

"Missing pieces sent for free"

It is the second time that the client service from BabyDan send me missing pieces for one of my security gate. I had lost those parts and they sent them to me to France free of charges without any hesitation.
Thank you really much BabyDan for this amazing service !

17/01/2025
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