BabyDan A/S
James McAuley
"Great quality products and excellent…"
Great quality products and excellent service. Thank you!
B. Meijer
"Excellent customer service"
Excellent customer service. One of the mounting brackets of my bed rack broke. They’ve sent me the spare parts immediately, from Danmark to The Netherlands, free of charge. Wonderful company!
Baker
"Swift great customer service response to my request for spare…"
Swift response to my request for spare parts
FK
"Super product with excellent customer service"
We had an inquiry after mounting the BabyDan Hearth Gate Flex XL on the wall and received a very quick and personal response from the customer service (Mona), who was very helpful and found a very nice and quick solution. The hearth gate itself is also very easy to install and offers various possibilities for each individual situation. We highly recommend BabyDan!
Johanna Jurlander
"Väldigt bra produkter/kundservice"
Väldigt bra produkter, av mycket bra kvalitet. Hade lyckats slarva bort en plastdel till grinden men Babydan skickade en ny utan kostnad. Fantastisk service!
Søren Markussen
"Fantastisk kundeservice medarbejder…"
Fantastisk kundeservice medarbejder 👍som kunne hjælpe ud fra få oplysninger. Havde ikke behov for et varenr. eller andre oplysninger relaterende til produktet. Mona forstod min udfordring omgående. Tak
Per Lorentzson
"Exellent help from Mona Sommer at…"
Exellent help from Mona Sommer at Customer Service. Quick response and great knowledge about BabyDan products. She also sends some spareparts free of charge. We will for sure buy BabyDan products in the future.
Andy Manc
"Damaged products and dismissive company "
Bought a baby gate but was damaged with machine marks or permanent marker marks over the white panels, raised it as a complaint with the company and provided photos but they just sent a very dismissive reply about how they was sure Argos would deal with the complaint?
Why would Argos deal with it just because it was bought there ? It just meant I had to go there to get it, go back to return it, then go back again to collect the replacement when it was in stock so only person who lost out was me and all the messing about and wasted petrol back and forward to the shops
As you didn't care less about the complaint and just told me to deal with Argos I will just leave appropriate reviews and avoid that brand in future
Vivecka Aronsson
"Easy to get spare parts"
I reached out to Babydan to ask if i could order spare parts for a baby gate we have in our home.
Without any fuss they asked for my adress to send me the part I needed, free of charge.
And their reply was fast too, same day, within hours of my initial e-mail.
Rob Paffett
"Incredible after sales support!"
Needed a replacement part for our Alma stair gate that allows it to be screwed to the wall. Couldn’t find a spare part anywhere so contacted customer service to see if I could buy a replacement part directly from them.
Customer service were amazing and within 5 days had received a whole new stair gate instead of the replacement part I needed, I was very surprised to say the least!
We can now out the stair gate up to prevent our very adventurous one year old scaling the stairs!
Thanks BabyDan!
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