"Top service "

Helped us with spare Parts. Thank you so much! ♥️

"Great service experience"

Some years ago, we've purchased a safety gate for our first child. When we disassembled the gate, some plastic parts broke, rendering the gate unusable. We still kept the gate and wanted to make use of it for our second child now. The support team at BabyDan has been so kind to send us spare parts free of charge so that we can continue to use the safety gate. That is really great service to us and the environment!

"Incredible Service"

We had an accident with our first order and one of the springs popped off the gate (our fault) I contacted BabyDan for some support on how to repair the gate and they offered to send me a new one, incredible service

"Helt suverän service"

Helt suverän service, vänliga och otroligt generösa & hjälpsamma i ett ärende. Tusen tack snälla ni! 🫶🏼

"excellent customer service and good quality products"

We have bought several baby equipment in the past years and everything has worked great. We have also experienced a fast and excellent customer service when we have had queries or had to get hold of spare pieces.

"I contacted this company for assistance…"

I contacted this company for assistance with parts missing on a gate from years ago. They are sending me the parts needed free and free delivery. How many companies do this these days. I’m so very grateful to Babydan. 👌👏

"Good gates and excellent customer service"

Good gates. We have 4 metal extending ones. When we moved, and after having another baby we lost the wall fittings. Mona from babydan.dk sent these internationally for no charge. Such a nice service, thanks Mona.

"Grinden virker ok"

Grinden virker ok, holder seg dessverre ikke på plass når den er åpen og er til tider vanskelig at åpne. Ville ikke brukt den ved en trapp da den ikke er så stødig, men mellom kjøkken og stue går det greit. Frakt fra babydan virket dårlig, over to uker med postnord og manglende dokumentasjon for forsendelse til Norge.

"We have had a few babydan gates in the…"

We have had a few babydan gates in the past and they have always been brilliant and perfect for our needs.
We never had any reason to contact customer service as we never had a problem until yesterday when we opened a gate we had in the loft for a while and the parts were incomplete.
I emailed customer service with the pictures of the parts I needed and a lovely lady called Mona replied instantly, she was so helpful and managed to figure out what we needed by the pictures I sent.
The parts are now coming free of charge.
I really didn't expect them for free or so much help.
Companies nowadays don't care about customers but Babydan certainly does.
I would highly recommend their babygates not only for quality but for customer aftercare.
Amazing thanks to Babydan & Mona x

"Replacement of missing part I mislaid"

I lost a stair gate fitting over a weekend, decorating.
A couple of emails Monday morning and the parts turned up by the next day, lunchtime. I can say the service was excellent, 100%, very professional, very quick, very knowledgable and the parts were exactly what I needed. Thank you