"Service has been good"

Service has been good, except when I asked to bundle phone, it didn't happen. I had to call back to add it. Then phone service didn't work because the instructions that came with the adapter were wrong; that the service tech corrected for me. And I can't see an order history on their site, it gives me an error. I contacted customer service, got a Ticket [#7774573-2336#] October 27, but have heard nothing sense and still can not see the order.

"I just converted to the DSL Extreme…"

I just converted to the DSL Extreme high speed internet plan. The customer service representative Edward was outstanding in all facets of making my conversion problem free. Also, the AT&T modem installer person David stayed with me until the entire process was explained and installed.

"I was forced to get the AT&T modem with…"

I was forced to get the AT&T modem with wireless receiving; however, our office was too far away from the outside box. As a result I had dial up speed for almost 2 weeks. Communication was poor. It was not a happy experience.

"My internet is not fast enough."

My internet is not fast enough.

"Everything went smoothly."

Everything went smoothly.
The guy doing installation knew his stuff and did a great job.

"Technician who put in the system did…"

Technician who put in the system did not unplug old modem or router. We do not know which plugs go to what.

"May as well stick with one of the larger providers."

Service has changed from an economy service to a me too service. I found out after the deal that ATT would have been better since they offer senior discounts that would have made the service more affordable. Nothing like having no options.

"My new DSL program works as advertised…"

My new DSL program works as advertised BUT in selecting this new DSL program I lost my PRINTER and I’m all waiting for DSL to repair. It worked great prior to the new DSL mo

"I have had DSL Extreme for years"

I have had DSL Extreme for years. They always give me a good discount for year by year contract

"Internet"

I enjoy my internet and it's not slow my kids used it every day for their homework and I am very happy and thank full for this company thank you...