"Very good service!"

This is my third year using DXL service and are happy with their service, is reliable and easy to get it.

"2nd time I've had DSL Extreme and you…"

2nd time I've had DSL Extreme and you can't beat the price or the customer service and lack of downtime. Bravo DSL Extreme! You're my ISP for life!

"Do Not I repeat do not use this…"

Do Not I repeat do not use this company. A waste of time and money thank me later

"Poor communication and follow through"

Poor communication with me. Poor communication with ATT. Promised actions with no follow through. I still have a wire on the ground running all the way around my house.

"Every thing is working fine Good…"

Every thing is working fine Good service Thank You Greg

"Not Upgrading Me"

I have been with DSL Extreme for a while now.
I'm not sure if the modem/router was 'new' back then, probably so, but outdated now.
As I cut the 'cord' I have relied on Roku devices for watching TV.
It has become apparent that this router does not broadcast the signal very well at all.
It is only 2.4GHz, no 5GHz.
The PC that is hardwired receives the full download speed, but connecting via WiFi, even though it is basically next to the router, get about 1 mbps DOWNLOAD!!
Speaking with support they agree that this is slow, but they will not replace the modem to something newer.
They say I COULD get an extender (not needed if the computer is 2 feet away, or connect another router!!
So basically they want me to BUY another router that will do what theirs cannot.

I will be leaving DSL Extreme once my contract is up, if not sooner.

"If I could give this company -0 Stars I…"

If I could give this company -0 Stars I would. They are the worst . You can never reach anybody. Right now it's labor Day and service hasbeen out for a day and a half. There is no way to reach them, there is no way you can talk to anybody or call. during the regular hours you can wait up to an hour to speak to a technical person and they are in the Philippines. I have no service now and nobody in this company to help. I've emailed them twice and nobody monitors the email or even whether their services working or not. I looked them up under Better Business Bureau. They have an F rating, another 53 complaints, 47 of them have gone unresolved. They are garbage and they have no interest in getting better.

"They lost our IP address"

They lost our IP address, I don't fully understand how you can lose the rights to an IP address but they did. So we were paying for internet that they weren't even providing and since it was for a back up on a security system it took a year to find out. When we demanded they cancelled they didn't and continued to charge us when we finally caught it they refused to refund us on the months of charges they charged us AFTER cancelling a serves they haven't provided in over a YEAR.

"Have had this a month now and am quite…"

Have had this a month now and am quite satisfied. I am in a 24 unit building with at least 30 tenants; each person having a cell phone and at least a tv or computer or both. I didn't get the strongest service and though everyone is using at least 1 device at all times, I have minimal problems. I am thinking of upgrading if the lockdown continues after this month.

"DSL Extreme is Good"

I read some bad reviews online but the complaints sounded like user error or user ignorance. DSL Extreme is a reseller. My own experience was and still is 5 star. The customer service for me at least was fast and efficient.