"The grass collector keeps unlatching"

The grass collector keeps unlatching. I've sent it back and had it restitched because apparently it was incorrecly stitched on. However this lasted for around 2 uses and now it unlatches again. The grass therefore spills out the sides and is useless without me reaching round and pushing it down. Any advice on how to fix it appreciated.

"The delivery was quick but the belt was…"

The delivery was quick but the belt was expensive. Could have saved £10 buying from an agent.

"Excellent next day delivery of…"

Excellent next day delivery of replacement blade but rather slow on issuing refund when it needed to be returned.

"Very helpful in getting the correct…"

Very helpful in getting the correct part. All fitted and back mowing with no problems. Many thanks.

"Frustrating mower."

Bought new 3 years ago. beset with electrical problems and replaced F.O.C after ! year. Biggest problem is that the tunnel between the cutting head and the grass box is perpetually blocking. Only works OK on bone dry grass . The slightest moisture in the grass causes blockage. Absolutely useless in the British climate, Today during a hot spell and in the afternoon with the temp at 25 degrees and no rain for the last week plus it blocked every 2to 3 minutes. I really wish I had never seen this piece of badly designed equipment. If you want to spend a fun day try removing the battery .

"excellent machine"

excellent machine

"I still have not received the switch I…"

I still have not received the switch I ordered for my Bosch router, and I have had to pay an extra £2.99 for it to be delivered, why did you not tell me about this ? Very poor service!

"fantastic machine ."

fantastic machine .
my previous machines have been sufolk flymo a nd 1960's wheelhorse garden tractor so as you can see i am not a new mower man but the atco is brilliant
although too big for my lawn it does the job beautifully thank you for a grea mower in the true atco tradition

"I bought an Atco GT36H ride on mower - UPDATE..."

Having written 6 reviews on Trust Pilot, leaving one for another company today, browsing through my previous reviews I am dismayed to see that after Atco stepped in to resolve an issue, this was some time ago now, I never updated my 1 star review to reflect the service received from them.

UPDATE: Atco GT36H Ride on Mower

Further to leaving a negative review on the above product on Trust Pilot, Atco responded to my review.

I then received a telephone call from them with regards to the issue I was having with the electro magnetic blade engagement on the GT36H ride on mower.

The chap I spoke to was a pleasure to deal with, recognised that there was indeed a problem, informed me he was sending an email to the dealer from whom I purchased their machine ( he had refuted our claim and assume he did not take it up with Atco) with instructions to arrange a suitable time to come to my home, inspect and replace the necessary parts required, at no cost to myself.
The dealer did just that, the work was completed promptly and the ride on mower is working perfectly.

The service we received from Atco was excellent.

I"m really happy with the ride on mower, also purchased the trailer as well which is great for moving heavier items around the garden etc.












I bought an Atco GT36H ride on mower, there is a major problem with the electro magnet blade engagement. Every time you fill the grass box then disengage the cutting blades you have to stop the engine and wait up to half an hour until the blades will re-engage, we contacted the dealer but he rubbished our claim and told us that wouldn't happen. Due to this frustrating situation we intend to scrap this machine and buy another Countax as our previous one ran for 20 years with no problems.

"Well done Atco"

The process of buying my new mower went smoothly and I received it when I needed it.