"The treat customers with consideration. "

As a regular customer for home items and an Early Learning & Childcare Centre I just love the range offered at Bonnypack.
Staff are so helpful and knowledgeable about products always offering a smile and warm welcome.

I’ve been a regular customer for over 20yrs and hadn’t noticed the new car park restrictions - 90mins free parking and a registration hub in the shop.
I was gutted to receive a parking fine for being a few minutes beyond the allocated time, so I contacted Bonnypack direct.
They were completely understanding and after a couple emails back and forth, removed the fine💗!

Thanks all, I now feel a very valued customer! Pls don’t forget to register your car.

"Excellent products and delivery service"

Purchased several ceramic William Morris products which came in the original boxes. The products were brand new, sold at a good price, packed and delivered with care. First order from Bonnypack - would purchase form this company again and highly reccomend.

"EXCELLENT SERVICE AND SUPER FAST…"

EXCELLENT SERVICE AND SUPER FAST DELIVERY . MY PARCEL ARRIVED WELL PACKAGED AND MY MUM IS TOTALLY DELIGTHED WITH HER WILLOW PATTERN SALT AND PEPPER SET . THANKYOU SO MUCH FOR THE GREAT SERVICE , CANT THANK YOU ENOUGH

"3 chunky wooden candle stick…beautiful"

Ordered 3 chunky wooden candle stick holders, under £5 each, delivery was very quick. I am thrilled with my items, they have exceeded my expectations. They are all different shapes, which I love, they are light and chunky, I can’t wait to display these in my home. I would highly recommend

"Great customer service!"

Very impressed by this company’s attention to customer service!
Within 30 minutes of ordering a console table online they phoned to re-confirm my address and a delivery date. When it arrived (very securely packed and on a pallet) the packet of bolts for assembly were missing.
I telephoned to report the problem and within minutes received a call back promising a pack of bolts would be with me within 2 days, and in fact they arrived in less than 24 hours!
We are delighted with the table and will definitely shop with Bonnypack Scotland again! Thank you!

"My experience was excellent service"

My experience was excellent service.
Will be using again. Told my friends and family. Excellent.

"Fantastic customer service"

Fantastic customer service! My delivery was damaged in transit so I had to return and await a replacement as my items were out of stock, I received one then the other two at a later date but they are perfect, there was also a little gift inside which was lovely! I’d definitely order again as their customer service is fab! Thank you! 🤩

"Great company "

What a wonderful company to buy from. Prompt service, communication absolutely spot on.

Definitely will use them again.
Thank you once again re my order & delivery to my daughter/granddaughter.
They love the item I bought.

"Paid for my items and still waiting for…"

Paid for my items and still waiting for order confirmation 48 hrs later
So worried I calked them and was speaking to a very rude man who said he can't help me I would have to just wait

"Faultless"

Faultless. I ordered a number of glasses from Bonnypack. I hadn’t heard of the company before, but decided to give them a try given their prices were so reasonable. The glasses arrived very quickly and really well packaged. Out of the many glasses I ordered, one had a small chip. I contacted Bonnypack and they sent a replacement out straight away. I cannot fault them. Would definitely buy from again.