"Faulty goods no refund "

Please be aware of 5 day policy
Bought a cast resin shower tray checked OK within 5 days looked OK went to fit and was warped unable to level impossible to fit glass screen as that bad a manufacturer fault they will not refund told to buy another as had it 9 days I have the defect tray and pictures available if required

"Outstanding customer service."

Outstanding customer service from going in, having a chat with Elaine, picking out what we wanted to the lads that came to rip out, fit and clean up. Absolutely over the moon with the work carried out. 100% recommend.

"Excellent all round "

Brilliant service from start to finish, from the help and advice from Elaine in the showroom to the finished bathroom done by the fitters who work alongside her.
Outstanding job done. Highly recommended. Thankyou so much Elaine and team from a very happy customer.

"The guy was great"

The guy was great, gave us some great help with bath panels, explained all I needed to know, price matched a competitor, and we will return for the radiator, great service, thanks.

"Lovley Bathroom"

Myself and my partner recently purchased a bathroom and kitchen from tecaz north shielkds. They both look amazing and we are both over the moon. Thanks to all the staff that helped build our dream.

"Bathroom & Kitchen"

After a little time shopping around we were recommened to Tecaz as they do both bathrooms and kitchens. Needless to say I am not dissapointed with the level of service at all. I was quoted a 6 week lead time as the kitchen was made to measure and not pre built. During this time I was updated frequentlyly by the store manager and the in house designer Mohammed. We had one little hickup along the way but that was resolved with great haste.
Going forward I will be looking to also uprade my en-suite and would personally recommend anyone looking at a bathroom or kitchen to keep Tecaz in mind. Great job and thank you again.

"En Suite"

I went to Tecaz for my En Suit and I am extremely pleased I did. Elaine from Tecaz in North Shields helped me last year with my parents bathroom so I knew I wanted to go back and see her for my En Suite. Elaine remembered me which made me feel very valued as a customer. From my brief she knew exactly what I wanted and kept all of my products within my budget. (And has helped me create the most classy and modern en suit)

I then used Elaine’s recommendation of Phil to fit my en suite, Phil also fitted my parents bathroom over a year ago. Phil and Harry worked so hard even when they came across a few issues due to my property, they over came them with easy and no fuss. They really respected my property and left everything tidy.

Thank you Tecaz and mostly thank you Elaine one again for helping me create a stunning en suite and proving as always the most amazing customer service xx

"First class service from LISA nothing was a problem not to pushy made some good suggestion's with colour & materials this is our second Purchase"

we used TECAZ Stockton because the service first class

"Attempted to buy a new toilet seat for…"

Attempted to buy a new toilet seat for a unit bought in 2011. Craig who served me was amazing. He did his best to find the right one for me, looking up my details on computer. Although I could not resolve it today Craig went out of his way to help. An absolute star.

"Excellent"

Just had a new kitchen supplied and fitted by Tecaz Stockton , the experience was excellent from start to finish.
Kev the sales man has years of experience and helped us on many thing with his suggestion’s which we hadn’t thought of. He was very patient and showed numerous designs.
Phil the kitchen fitter was outstanding, it’s been a long time since I have seen someone so dedicated to his trade. He literally went the extra mile to complete an excellent fitting. He is very trustworthy and nice man, who has a vast array of tools to do the job. I would recommend him to anyone.