"WHAT A TERRIBLE COMPANY!!"

This company is definitely the worst I have ever dealt with. I purchased a Rab coat at £133.97 with a 2-3 working days delivery time,more than a week later no coat or communication After emailing them several times and getting no reply whatsoever I then requested a refund through paypal.alloutdoor.co.uk failed to reply to my emails and also failed to reply through paypal. I wish I had read other reviews here earlier as I am not the only one this has happened to. If ordering from this company please beware you may not receive your goods and don't expect any communication at all

Amazing! I have a reply now. Oh yes I checked my junk/spam folder as suggested and guess what? NO REPLY there either. As for never hearing of not replying to customer emails what about the other reviews that also say you haven't replied? I shall not be removing my review as I stand firmly by what I have said. P.S I have recently made purchases from Uttings, Go Outdoors + Webtogs all of which have been fantastic companies to deal with, all goods delivered and emails keeping me well informed.

"Excellent experience with All Outdoor!"

Excellent experience with All Outdoor!
I ordered a tent which arrived two days later, having only selected the free delivery option.
Very well priced product, well packaged and speedy service.
Definitely recommended!

"Mountain Lightline Jacket (Mens)"

The service was excellent: The item arrived at my place in 3 working days.
Value for money: There are other retails in UK that sale the Mountain Lightline Jacket but Alloutdoor has the best price of the product according to my research.
The jacket is what is supposed to be: windproof, water resistant, warm, very light and good looking. Also the hood is removable. It comes along with a bag and can wrap it up into a very small size.
I haven't not tested it yet in trekking or in the mountains but it looks that it is designed for that reason.
A very professional product, a 100% recommended for casual use in the city.
It remains to be tried for trekking in the country side.

"Good honest company"

Really good outcome as customers come first.

Had an issue about something and they resolved it to the best of their ability which for me, makes them an excellent company to deal with.

"Exchange…"

My Dad bought me a Mountain Equipment Fleece that was a size too small. They exchanged it with no problems and even paid the return postage. Thank you for your excellent service!

"A trustworthy company"

Bought a Rab Jacket from these guys and I have to say their customer service is fantastic. Very good communication & super fast dispatch. My jacket arrived well packaged & exactly as described on their website. A very trustworthy company I would definitely use again.

Thank you All Outdoor

"Shockingly bad service…"

Unbelievable service…. Completely ignoring my emails…. They have my expensive eastpak bag which I returned 2 months ago and I have neither a replacement or my money back…. Shocking

"The item I bought was very well priced …"

The item I bought was very well priced and arrived very quickly. I will definitely use again !

"Excellent service. Confidence Validated!!"

I was worried after reading the reviews on UK.Trustpilot about Alloutdoor. I wrote to Alloutdoor and Matthew replied promptly - to allay my fears. Took the plunge and ordered the Eaglecreek 20” Lync Backpack - on 23 Nov. Alloutdoor promptly despatched the parcel via Royal Mail on the same day. Delivered to Heathrow for delivery to Kuala Lumpur, Malaysia on 25 Nov. Next update via tracking online show - parcel arrived safely in Malaysia and tracking details show on 5 Dec. received the bag on 8 Dec. Took 16 Days to arrive. It wasn’t an expedited air freight delivery - would have appreciated more timely updates from the Postal services - something that Alloutdoor cannot control.

All in - backpack arrived in tact. Happy with purchase. All outdoor competitive pricing is a plus point. Will shop again at Alloutdoor.

"Excellent service all round"

Excellent service - ordered a Mountain Equipment jacket from All Outdoor's online store in the early hours of Thursday morning and it arrived on Friday lunchtime. Couldn't have been much quicker, despite there being no additional cost for delivery. The whole buying experience was good, from the clear website, the price of the jacket (less than all other online stores I checked out), to the information provided regarding progress of the order. I would not hesitate to buy from them again.