"Purchased two VIVI Caps"

Purchased two VIVI Caps. One however became faulty. Contacted Tempramed and they asked me to return the faulty unit to them. They replaced the faulty unit very fast and were excellent in customer service. Can honestly say I’m very happy with the units now and happy to shop with Tempramed again.

"Product not received "

I received the carrying case for the TempraMed on Saturday but have yet to receive the acts product. It’s showing that it’s moving through the network with USPS. I called and left a message for you company on Saturday and left my phone number and email address as instructed on the message and have yet to hear from anyone. If a signature was required then i should have been informed of this when i ordered the product. So now i have a nice case to carry my insulin pen in but no holder that was ordered. Not impressed so far.

"It works like it should do"

It works like it should do. Great prroduct👍

"I had an excellent experience with…"

I had an excellent experience with Tempramed.com. Their products are high-quality, and the customer service team was incredibly helpful. I found everything I needed easily on their website, and the shipping was fast and efficient. Highly recommend them if you're looking for reliable medical supplies and great customer support!

"Ease of obtaining the product"

Ease of obtaining the product. It works beautifully can't imagine not having mine

"Faulty Vivi caps and awful communication "

I bought two Vivi caps that didn’t work. I followed the instructions from their Support email but they still didn’t work. I sent the Vivi caps back to them and sent them a copy of the package tracker, and the confirmation from the packaging company confirming that the package had been delivered and received by Tempramed. I have emailed several times asking for confirmation, a reply or an idea of next steps. They have poor customer service and do not reply to any emails. I have not received any form of communication or a refund for faulty products. I am extremely disappointed and urge people to avoid purchasing from this company.

"Arrived on time"

Arrived on time. Love how easy it is to use.

"Best purchase ever "

I purchased this pen for my mom 6 or 7 years ago. Well, a cooler type pen for her pen and we take it everywhere whether we're going shopping or out to eat because her pen needs to stay cool and we absolutely love it. And I am so thankful that we purchased it. And I think it's wise for everyone to have one Aunt. Whether you spend a dollar or spend $200, it's advisable to have one better. Be safe than sorry when it comes to insulin because it needs to stay chilled. So my advice is if you don't have one get one, they're amazing and I'm not sorry that I bought it for her. It's the greatest investment.

"A great aid to keep your insulin at an…"

A great aid to keep your insulin at an acceptable temperature.

Very good heavy plastic for both parts of the body!

"Keep insulin at the right temp!"

Shipping was super-fast and so far I have not had any issues whatsoever! For people with diabetes who inject insulin, maintaining your insulin at a stable temperature is crucial! This helped me to keep insulin at a safe temperature.