"Polar Routes provides an excellent…"

Polar Routes provides an excellent all-round service for South America. Its staff are available, knowledgable and friendly. They go out of their way to provide a bespoke service and are always very interested in your trip. They are travellers themselves and genuinely like what they do.! I

"Excellent service"

James at Polar Routes was very knowledgeable, and helpful from discussing our ideas and options for a trip to Antarctica through to managing all the changes and requirements imposed by the pandemic. He responded to queries quickly, and throughout seemed motivated to ensure we had a memorable holiday.

"Highly recommended."

Fantastic experience dealing with Lucy at Polar Routes in order to book a trip to Antarctica. Not only was she very knowledgeable, she was also infectiously enthusiastic, having been there herself! She could subsequently pass on some really useful tips to boot. Overall, the whole booking process with Lucy was friendly and efficient and we had all the correspondence we needed sent through very quickly. Lucy responded quickly to some further requests and nothing was too much trouble. Overall, I was really impressed with Lucy/Polar Routes, will definitely use them again and I’ve already recommended them to others. It also speaks volumes when an employee of the expedition ship knew of, and rated, Lucy too- says it all. Thanks again for the most amazing holiday. We’ll be back!!

"Balanced and measured advice"

After over two years of trying to get to Antarctica, Polar Routes rescued me. Despite many cancellations and postponements, they sorted out my arrangements. Lucy gave me balanced and measured advice on my options with the benefit of her own experience. She was a great help in dealing with the ship's formalities and I valued the service.

"Bogus company"

Bogus company. Read the small print. They don't take you to Antarctica

"Outstanding individual service"

Booking a lifetime ambition cruise to Antarctica the month before COVID struck seemed like a doomed enterprise, but the Polar Routes experts kept trying and offering cost effective options until at last it was achieved. Every detail was meticulously planned and went like clockwork. It was the ultimate travel and wildlife experience and I would have no hesitation in recommending the company for a highly individual and expert service. Happy travels.

"Where to start !!"

Where to start !!! We finally made it to Antarctica thanks to the hard work of James at Polar Routes. Booked way back and meant to happen last season this holiday was cancelled twice due to the pandemic. At every stage James kept us fully informed about our options and worked incredibly hard to get us some phenomenal upgrades. Supporting us with ever changing medical requirements, changing our flights , swapping cabins a week before departure , even contacting us on his day off to ensure that we had information promptly we can’t praise our experience highly enough.
Hurtigruten was also great for people who want a real taste of exploring. The trips onto land via the zodiacs are great !!
Overall the trip of a lifetime which met all our expectations and more.
Thank you James and Polar Routes

"Artic Explorer With Aurora 15th-31st Jan.2022"

This trip was taken during a time of fairly strict Covid regulations world wide. However , the restrictions were not too invasive and we felt safe and protected at all times
The time on board the Greg Mortimer was good. The crew and expedition staff were very approachable and informative . There were trips from the ship twice per day and we had the fantastic experience of viewing spectacular icebergs, wildlife such as three types of penguins , at least four makes of seals - Wedell, Fur, Leopard and Crabeaters [although no crabs !!]
Regarding the trip organisation , it was managed by Polar Routes very confidently , calmly and reassuringly despite all the Covid bureaucracy .The staff were always available and very communicable and supportive.

"Everything you'd want from a Travel Agent"

James was great at working through our options for our trip, seemingly available to answer any questions when you'd expect and when our trip was cancelled due to COVID, he helped us immensely in figuring out our best option on how to proceed. Honest and very trustworthy. Would use again!

"First class service"

Delighted with the first class service we received from Polar Routes, notably the assistance we received from James Townsend. When our Antarctic cruise was cancelled due to covid the day before embarkation, James managed to find an alternative cruise within hours with an almost identical itinerary. He is unflappable, flexible and friendly. Just as important, he is always accessible which was much appreciated as we were on the other side of the world when our plans fell through. Thanks to James and his promptness and efficiency, we had an unforgettable Antarctic experience instead of heading home early and disappointed. We cannot recommend James or Polar Routes more highly.