"Polar Routes- Exceptional Travel Agents"

Polar Routes is the best travel agency I have ever used. They are extremely professional and have a very can-do attitude. My wife and I had a disaster trying to board our flight at Heathrow airport for a cruise to Antarctica as our PCR tests would have been invalid by the time we boarded the connecting flight in Madrid. Lucy and James sorted out a whole new itinerary within a few hours and we were on our way. We did not miss the cruise. They took all the stress and worked flat out to make all the connections work.

"I could not sing praises higher enough…"

I could not sing praises higher enough for the effort that James put into organising my trip. Lots of clarity, always getting back, constantly checking in, happy to repeat what he’d already told me on multiple occasions. At the last minute my trip was cancelled and literally within a day he’d organised me another on one of the few ships left - I haven’t been so excited about the next day agenda for years. If you’ve got the means do it it’s awe inspiring. Personal note fewer people equals a personal experience- it’s worth it.
Thanks James I might even work again so i can repeat 😂😂😂😂😂

"I have worked with Polar Routes in my trip to Chile and Antarctica"

I have worked with Polar Routes in my last trip to Antarctica and my experience was excellent. James Townsend was always available to support, advise and clarify my doubts. While traveling everything went smoothly and the trip went exactly as it what was agreed with Polar Routes.

"Oh my gosh...the best trip ever"

Oh my gosh...the best trip ever! I have been to many countries...but this one is a once in a lifetime experience that was above expectations.

The Ponant ship also included 5 course French meals for lunch and dinner (I didn't go to breakfast). Just amazing hospitality and food!

Of course with Covid protocols, we left 23 hours late, but were ALL tested every 3 days.

We had 4 continent landings which we were told never happens. Couldn't thank Lucy, Polar Routes and Ponant and their staff and crew more. Exceptional!

"Holiday of a Lifetime...."

Holiday of a Lifetime.... November 2017.
Just returned from my holiday of a lifetime!
I contacted Martin at Latin / Polar Routes back in January to book an Antarctic cruise as part of my 65th birthday celebrations. Martin talked my friend and I through the various options and we settled on the
G Adventures "Classic in Depth" cruise departing from Ushuaia to South Shetland Islands and the Antarctic Peninsula. Martin has been on this cruise and was able to answer all our questions enthusiastically and reassure us we would be able to cope with everything G Adventures would offer us, in the way of shore landings etc. We were very lucky with the weather and had two shore landings every day, glorious photo opportunities.
As we had not been to Buenos Aires before, Martin helped us choose some activities whilst there and we booked a morning cycle tour with a guide, which was a perfect way to see the city. We went to Carlos Gardel Tango Show one evening and were picked up from our hotel and returned afterwards. All the agents used by Latin / Polar routes in Argintina provided a first class service. The guide who met us at BA Airport spoke perfect English, and gave us a brilliant insight into life in BA during our private taxi ride to our hotel. She also provided us with all the details we needed for our stay in BA and ensured everything was in order at our hotel before saying her goodbyes. All other transfers were punctual and polite.
I have no hesitation in recommending Latin / Polar Routes to anyone wishing to take a tailor made holiday to South America or Antarctica. Thank you so much Martin, I will be back again soon.
Mary Spooner PRDR100992

"Excellent company, excellent trip of a lifetime"

Martin and his team Lucy and James are excellent. they are extremely helpful and knowledgeable. We planned a special trip to Chile, Easter Island, Patagonia and ending up in Antarctica. It was a trip of a lifetime. The places Martin recommended were superb. We had a sea view on Easter island, and could see two statues which we passed as we walked into town. As it was my birthday there, Martin arranged a surprise bottle of champagne and a lovely birthday cake for me - totally unexpected, but much appreciated. We loved Estancia Cristina - in fact we had the place to ourselves. Real VIP treatment from the moment we stepped onto the boat! Antarctica was great. it was our second trip - the first time was with Hurtigruten, this one with Quark. Quark is more expensive - but is better value. No hanging about waiting to go ashore. (Numbers are strictly limited.) With Quark, instead of waiting on the ship, we went out in the RIBs - so it was action packed and we saw much more. We even ended up off Elephant Island, seeing where Shackleton's men sheltered while he went off to arrange their rescue. Amazing! I can thoroughly recommend Polar Routes and Quark. two weeks after we came back we booked the next one to Franz Josef Land. we haven't done it yet because of covid, but Lucy has been great with the arrangements and re-arrangements we've made.

"We received great service and they…"

We received great service and they couldn't have been more helpful. Would definitely use them again.

"I cannot praise Polar Routes enough"

I cannot praise Polar Routes and their sister company Latin Routes enough. I won't bore with all the good things, just to say I'm no pushover, I've travelled to 52 countries, used many agents, but they have been the best.

"Antarctic Cruise December 2021"

Company was super professional, responsive and efficient in dealing with the issues raised in booking and completing a cruise in the midst of a global pandemic.

"Antarctic Cruise Dec 2021"

My wife and I went on an Antarctic Cruise in MS Seaventure as a big birthday present to each other.
The experience exceeded our expectations at every turn.The ship is well designed and maintained. The number of staff was about the same as the passengers. The cabin was very comfortable with views to stunning scenery. The hotel staff were cheerful and very helpful. The food was superb and abundant with 5 star restaurant service. The expedition team gave knowledgeable talks on a variety of relevant topics. We were taken off the ship at every oportunity to visit magnificent penguin rookeries, or simply potter about in beatiful sheltered bays where we saw whales seals and many birds. The citizen science programme was undertaken with great enthusiasm and made fun. We felt safe and cared for throughout especially dealing with the covid 19 threat.One of the best holidays of our lifetime