"Trip to the arctic to see polar bears "

I took my husband on a special trip to the arctic circle to celebrate a ‘big’ birthday. It was brilliant! We joined the Swan Hellenic expedition ship SH Vega at Longyearbyen in Svalbard and took the ‘Exploring Svalbard’ cruise around the Svalbard archipelago. We saw polar bears, walruses, arctic foxes, herds of reindeer( including babies) and lots of birds. We did some great walks , accompanied by knowledgeable guides ( carrying rifles in case of bears). We also took zodiac cruises on zodiac power boats as used by the military and saw icebergs and glaciers . The scenery was wonderful. I want to give a special shout out to Lucy Yeoman at Polar Routes who put the trip together for us. She was so knowledgeable and helpful. I have used Latin Routes , Polar Routes’ sister company, for several trips to South America. Judging by our marvellous trip to Svalbard, Polar Routes are every bit as good.

"Excellent booking with Hurtigruten"

We used Polar Routes for the second time to book a Hurtigruten Cruise to the Arctic. The team, in particular Kasey Green were extremely good in helping with bookings and advice. The App is good for keeping track of everything. We would highly recommend them.

"Kasey at Polar Routes (plus the back up team) were the best choice to plan a bucket list trip"

We approached Polar Routes by chance via an Internet search. Their Elite Travel Specialist Kasey got in touch straight away and discussed with us all sorts of options and costings for a trip across The North West Passage, over several weeks.
Kasey was very knowledgeable, patient and listened to our possible plans and ideas making suggestions and advising us every step of planning the trip. The trip eventually evolved after many changes and alterations depending on costings and time away from home.
She advised us on insurance products, what clothes would be needed, choices of cabin etc. Her decisions on all aspects of the planning were “spot on.” Including accommodation before the trip.
If Kasey could not answer a question she emailed the travel company and got back to us very quickly with the answer.
We did not fully appreciate Kasey's expertise, care and attention to detail till we were on board the ship and hearing some horror stories of travellers who had used other Travel Agents. We were so lucky to have worked with Kasey to make our bucket list trip become a reality. I would not hesitate to recommend Polar Routes and especially Kasey to help plan a very special trip.
Thank you Polar Routes and especially Kasey, you made a dream come true.

"Exceptional level of customer…"

Exceptional level of customer orientation - responses were super prompt & answering queries specifically. Also knowledge to guide what to choose was very helpful

"Having just returned from the most…"

Having just returned from the most amazing trip around Svalbard on board swan Hellenic's SH Vega, I want to say how amazing my holiday advisor and planner, Kasey at Polar Routes was. A true professional. Nothing was too much trouble for her and she came up with the most memorable trip to celebrate my special birthday. everything from the flights to the hotels to the ship was perfect.
On board the staff and crew and the expedition staff were amazing, we even got to see a polar bear who swam up to the ship and put on a show. Wow-Wow-wow.
The trips to shore were well organised, the food on board was brilliant with a great choice each day, the cabins were clean and the bed amazingly comfortable.
Everything had been thought of including binoculars, backpack, water-bottles and a fabulous coat which you got to keep.
All in all I would recommend this trip, with this company, organised through Polar routes to anyone wishing to see Svalbard. Fabulous.

"I have used Polar Routes for three…"

I have used Polar Routes for three trips now and each time am happy with the level of personalized service. They are never pushy and always offer a variety of trips which have all been fantastic.

"Efficient and reliable Polar travel Company Highly recommend "

I recently booked a trip to the High Arctic with Polar Routes. I was assigned my own travel specialist, Kasry Green.
The p,anni g of the trip was not initially straight forward as I wanted to change my pre cruise arrival date and the flight times were tricky to allow me to fly home to Manchester. I was travelling solo for the first time so I was a little apprehensive.
I need not have worried.
Kasey planned and booked everything for me. My trip was uneventful in every way.
I had the most amazing holiday.
Polar Routes send out a .I know to their app which I have to say was absolutely brilliant. The information within the app included all my travel documents and vouchers, day to day itinery, up to date flight and weather information and points of interest.
Everything in one place.
Thanks a million to Kasey Green and Polar Routes

"help from Ms Green "

Polar Route was very knowledgable on arctic routes

"Excelent Service and Unmatched Patience"

I recently had a wonderful expedition to Svalbard with Polar Routes, and our experience was made truly memorable thanks to our travel specialist Kasey Green. Everything went well, and I truly appreciate the patience and assistance provided in addressing our unpredictable needs.

Due to my sister´s inability to travel (her son fell ill), we had to change our travel plans very close to the trip—less than two months out. Despite the challenges, the travel agent was incredibly helpful. They managed last-minute changes, including the names of the travelers, with remarkable diligence and kindness.

The agent's support and flexibility ensured that everything was handled smoothly, and we could enjoy our trip without any additional stress. I highly recommend their services to anyone looking for a reliable and empathetic travel specialist.

"First Expedition - Not my Last!"

Picking a trip online was a daunting experience. Once I found Polar Routes and Kasey Green, it was a snap. I sent Kasey a long list of "wants" for my perfect trip, and she found the one that met all of my needs. After booking, she and the team stayed in contact and answered all of my MANY questions, right up to when I left. This was my first expedition trip, and it was a bit overwhelming, but the Polar Routes team made sure everything was taken care of it and the trip went off without a hitch!