"Great service"

Easy to order, quick delivery and reasonable price 😊

"My items arrived in good time and good…"

My items arrived in good time and good order.

"Itenot in stock"

Item advertised as being available but on dispatch no longer in stock

"Brilliant service"

Brilliant service, great product, second time we have reordered, will definitely use again.

"Everything went very smoothly and would…"

Everything went very smoothly and would use again

"Problem with delivery solved wihout problem"

Unfortuately after a couple of items not included. I was delighted how quickly the problem was solved.
Will use the site again in the future.

"Ordering was easy and delivery within…"

Ordering was easy and delivery within specified slot.
Product looks good although the ball which came with the Chuckit device wasn’t the same type as the two extras we irdered

"Prompt delivery fair price and great…"

Prompt delivery fair price and great products

"Good value, good quality, not sticky"

Good quality sheets, large tub makes it easy to pull them out, and the sheets are all impregnated with the disinfectant. The dog doesn't mind these as there is no strong alcohol smell. I will certainly keep to these in future as they are handy for general use too.

"Hopeless"

I paid extra for next-day delivery on specialist cat collars for use with a magnetic cat-flap. They were urgent because until they arrived, an outdoor cat either had to be kept in, or if we let him out, couldn't get back in. What I got next day was 10kg of weight-loss diet dog food, complete with an enclosed delivery note giving me the name, address and personal mobile phone number of the lady hundreds of miles away who'd ordered that - and presumably she got my own personal details too, together with the cat collars. In fairness when I called, they did arrange NEXT next-day delivery of the right thing - but they promised they'd also arrange collection of the dog food two days after that. A week later we still have it sat here - a huge heavy post-sack sized package getting in the way - even though we spoke on the phone again yesterday morning and they promised to get it collectedurgently. I joked on that call that I was worried the poor dog was still waiting for his food. At least, I thought it was a joke... not so much. Yes, they said, he was. So they hadn't even sent the other aaffected customer a replacement. Never again.