"The new cat flap arrived in good time. g"

The new cat flap arrived safely in good time and has now been fitted. It looks good and works well. Most importantly, our cat likes it.

"Great service"

Great service

"Poor customer service"

A bit cheeky agkung for a review when i havent received the goods and you havent responded to my email asking if the item has been despatced yet so i will rate you one star for popr customer service

"Delighted with this dog food"

Delighted. Great value for money.

"Good product"

Good product, price & delivery

"Let me order and pay for an item"

Let me order and pay for an item. 11 days later sent refund of money with no reason. When I chase up there was no stock. Shouldn’t have let me order then. Item is now out of stock everywhere and I could/should have bought it elsewhere. Then keep emailing for a review.

"I need help with returning the item…"

I need help with returning the item which is too large for my needs & reordering a smaller size

"Not impressed really"

Not impressed really! Ordered something for my dog on Friday you took the money then the following Wednesday told me it was out of stock. I did email you about 4 times asking for an update as I did need this item for our holiday!! Never received a reply until the day when I had notification it had been dispatched then an email to say to ignore as it was out of stock. Sorry your customer service is terrible

"Don't know their own stock levels"

Don't know their own stock levels. Let me order and pay for goods that they didn't have. Yes I was refunded, but my dog rand out of the tablets he needed and it was a huge inconvenience

"Excellently Excellent from start to finish when the…"

Excellent from start to finish when the items where delivered and very good price.