"Shop selling products they don't…"

Shop selling products they don't actually have in stock. Waited 3 or 4 days, then noticed it had been refunded. No communication. Rather annoying 🙄.

"My order got cancelled later on the day…"

My order got cancelled later on the day it was purchased You cancelled my order and refunded the money to PayPal for no reason whatsoever

"Only received half my order"

Only received half my order

"We didn’t receive our order."

We didn’t receive our order. Was issued a refund with no explanation, whilst also receiving messages saying the order was being processed. Very confusing and no answer to my online query.

"My order was cancelled with no explanation"

My order was for some reason cancelled without any explanation. I just received a refund via PayPal and was never told why this happened.

"IS THIS A SCAM COMPANY?"

Order didn't arrive, tried to contact them by call but constantly engaged, email not responded to either. Good job I paid with PayPal to get the refund. DO NOT ORDER FROM THIS COMPANY

"Sent wrong colour"

Was sent the wrong colour (ordered green, received blue). I have sent 3 emails over the last 3 weeks asking if I could please be sent the green one (as green is my son's favourite colour) and no one has responded. Very poor customer experience and I won't be buying from here again

"The retractable lead with torch is…"

The retractable lead with torch is fantastic just what we need. For when we go with the caravan saves carrying a torch at night when taking Holly out.

"I paid for next day delivery and waited…"

I paid for next day delivery and waited a week. Tried to email no communication

"No show on goods or returned money rdered some pet supplies for my cats…"

Ordered some pet supplies for my cats in October. Never received goods monies have been taken out of my account emailed company had no reply tried ringing company no response as no one answered phone. Still not heard or received anything from them complete waste of time!! Wouldn’t recommend them at all