"Great service"

Great service. Product arrived on time and in perfect condition.

"I haven’t received my order yet and…"

I haven’t received my order yet and neither has the courier it was ordered 11 November I’ve tried phoning but is continuously engaged I’ve had to pay for next day delivery from another supplier but still waiting from webpets

"Non existent customer service"

Non existent customer service. They sent me the wrong item which was lower value than what I ordered. Never answered any complaint emails and the phone number doesn't work. Have returned the item and don't hold out much hope of a refund. Do not buy from this company.

"Only told out of stock after purchase"

The product I bought appeared to be in stock when I bought it only to then get an email from the company saying it was out of stock and they would refund my money. Not a great website if it’s not linked up with stock levels and inconvenient for the custiner

"Non existent customer service"

I was sent the wrong, lower value item. After 3 weeks of numerous email complaints they still haven't even acknowledged their mistake, let alone refunded me. Phone number is a constant dial tone. I believe this company is a scam, do not buy from them. I have raised a PayPal dispute to try to get my money back.

"Horrible experience"

Horrible experience. After 5 days of not receiving nothing I sent them email, they didn’t even reply, I sent another and no answer again. I just got refund after one week and that’s it.
Don’t loose your time and money with this company.

"Reasonable price and quick delivery"

Reasonable price and quick delivery. Highly recommended 👌

"Order hasn’t arrived"

Order hasn’t arrived after 10 days. Have tracked the order and the courier says there is a delay. No response from WebPets to any emails.

"Very satisfactory"

I ordered a double car cage for my two Miniature Schnauzers and was delighted by the product. Delivery was prompt and it was easy to construct. It was also very reasonably priced.

"Trouble free order and delivered on time"

Trouble free order and delivered on time