"Ordered puppy food on 31/01/23 on 3/4…"

Ordered puppy food on 31/01/23 on 3/4 day delivery and still not received it think I’m being scammed contacting bank in the morning to report it. You can’t even phone them as it’s a dodgy phone number I have emailed them twice now and still had not an answer

"Item not dispatched until 11 days after order placed"

Item ordered on 3-Feb with 'shipping method' cited as 3-4 working days. Nothing to say whether or not the item was in stock, but it wasn't dispatched until 14-Feb. So, 11 days to dispatch it, and no explanation! Really not good enough.

"The light is a must for the dark nights"

The light on this is great and is rechargeable so no need to replace batteries. I use it every day for these dark nights. If the lead was more robust I would give it 5 stars but my collie has bitten thro the tape so not impressed with the strength of the tape. Had lots of good comments on our walks about the light on it so great idea

"Great price and product"

Great price and product. I will definitely buy from here again

"I received email confirmation that my…"

I received email confirmation that my order was getting ready to be shipped and then I received another email the day after to say I was being refunded with no explanation why. I guess they never had them in stock but would have been nice to have been told!

"Package never arrived."

Package never arrived.
No answer from customer service number.

"Order dog food poor company"

Order dog food, it said 3 to 4 days
Now 9 days and still no dog food, sent email and no reply had to bye from else where and no refund so want use again.

"Thanks well done great service"

Well done thanks great service

"Web pets kept me informed of every step…"

Web pets kept me informed of every step of my delivery and my package was on time and really well packed. I'm very happy with my order and overall experience ☺️

"It hasn’t been delivered"

Paid for it. Not delivered