"Have not received order"

I ordered a flag for my wheelchair back on May 29th 2024. I have yet to receive anything. Had a brief interaction via email June 12th they said they could see my order and they would check. Today is June 20th, no update and no flag. Not impressed with this company. Am considering buying an electric bike, but not from this company!

"Had a great experience with…"

Had a great experience with Electricbyke!! Bill was great in assisting me with my purchase and it got to me a few days later!! Highly recommend dealing with them!!

"Electricbyke was fine"

Electricbyke was fine. Your supplier EW sure doesn’t like to handle small accessories. I appreciate what customer service did and thanks to Bill finally received safety flag for my mobile scooter. Product was so easy to install as advertised. Thanks Bill

"the price was good"

Even though the price was good, the bike arrived unfixable. I contacted electricbyke and they deferred all my concerns to Micargi.
I then received a replacement bike from Micargi. So the bike was mailed twice, once from China and then from Micargi.

"I return item "

I return item
I have to 2 weeks ago ,now I never received my refoud

"Ordering and shipping was very easy"

Ordering and shipping was very easy. Quick service, love the bike!

"Battery doesnt set in bike properly"

Battery doesnt set in bike properly
And it is a hassle to return it.
Lost a customer

"Easy purchase, fast delivery"

Electricbyke did a great job of getting the bike to me. I placed the order on Sunday evening and the bike was delivered on the following Friday. Great service!

"I ordered a boat from electricbyke and…"

I ordered a bike from electricbyke and the next day, they emailed me that they were out of them. I was really disappointed and texted them and let them know so and the owner of the company searched around the country and found another one and sold it to me for the same price. I didn’t know that there was people that still did business in this find an old fashion way I would buy another bike from them in a New York minute and just might cause my wife loves it and she wants one too. These are really good people and a breath of fresh air. Jimmy Broun.

"Okay other than scratch on front fender…"

Okay other than scratch on front fender and missing lockouts for basket mount.