"I ordered a new battery for my e-bike…"

I ordered a new battery for my e-bike and received it quickly and with a discount!

"Very friendly staff supportive good…"

Very friendly staff supportive good communication will go out of there way to make a customer happy, will continue to purchase there products

"I apologize for my previous review"

I apologize for my previous review, my issues were solved and dealt with in a quick manner.

"Ecotric Hammer bike"

I purchased the hammer bike in July of 2022.
Great bike and some accessories for it. I broke the controller brackets trying to move it on my handlebars and I couldn't find any more in the accessories to replace. Be careful once you install it on the handlebars don't try and move it like I did.

"Elegance"

I love my ebIke. I chose a 22” for my height of 5’ 1” and I’m a senior.
I wanted to be able to control it instead of it controlling me.
I’m very happy with my purchase. I ordered a rear view mirror to see behind me.
I put my cell phone & water bottle in the basket.
My son put it together for me, assembly was easy.
I hope to get many years of bike riding from my e bike.

"I like the bike but was disappointed…"

I like the bike but was disappointed that it didn’t have the safety items other bikes have; front and rear lights. Also no USB port to charge external devices (lights). Also that I could only get white as a color. That you can only order a limited amount of accessories, it was hard to figure out what will fit the bike and I have had to return baskets and racks that didn’t fit. I haven’t rode it yet as I’m waiting on items for it. Also no walk setting. I bought the bike from the place that makes them.

"We are still waiting for the battery.."

We are still waiting for the battery..

"Cheep rear fender bracket…."

Cheep rear fender bracket….
I installed the rear fender and it broke, need to make it out of something better than cheep plastic

"Good bike, poor shipping"

The bike is great, but shipping was disappointing. It was not packed well and the charger arrived broken. UPS also failed to get signature upon delivery but I got lucky and it was not stolen (all packages left get stolen here).
Getting a replacement charger was pretty easy but took a while and I didn't receive a tracking number until the day it was arriving. So overall good bike, good customer service, bad packaging and shipping.

"It’s a great bike"

It’s a great bike, wouldn’t recommend you put the bike together by yourself especially if you don’t know what you’re doing because some of the steps are a little complex. But besides that it’s a great bike and roses really well 👍🏽