"So Efficient Ordered late afternoon and it arrived…"

Ordered late afternoon and it arrived the next day!!
Quality of soft play is brilliant. Lightweight and bright colours

"So happy with my purchase from this company"

So happy with my purchase from this company, I previously had the soft play and now purchased a ball pit with colours to match my sons room. I love that I could actually tailor the colours I wanted. Communication was excellent and I received my item very quickly. It was well packaged and I would def recommend The Playtime Company.

"Excellent communication when I asked…"

Excellent communication when I asked questions, super quick delivery. Professional service and amazing products!

"Absolutely abysmal. *AVOID*."

Absolutely abysmal service. Never received the items I ordered, and the seller has done nothing but ignore me via e-mail, Whatsapp and over the phone. They are literally impossible to get hold of. Will be reporting to Trading Standards next. Avoid at all costs.

"Item Never Received, no refund or even a response provided."

Item never received (a month has now passed), seller refuses to reply to any form of communication - whether it's Whatsapp, Email, phone calls etc. Money down the drain, reporting to Trading Standards next.

"So easy to order and compared to other…"

So easy to order and compared to other companies whose delivery times were 1-2 weeks for the same products I received my order within 1 working day. I ordered the climb and slide and the quality of this is amazing.

"Fantastic customer service via…"

Fantastic customer service via Instagram. Amazing quality product with super fast delivery!
So impressed and will be ordering again!

"First class service."

Just opened the ball pit as our girls birthday is next week. There are 2 big black marks on the fabric. Not a happy customer. I expect the company to be in contact to replace.
⬆️
This was how I felt when I opened the parcel. 2 days later we have a new ball pit in time for my daughters first birthday and the customer service was first class. Thank you for your help.

"5 stars"

As always fab, friendly service! Love the next day delivery 🚚
Thank you 😊

"Excellent service"

Excellent service. Queries answered very quickly.
Quality of products are excellent.