"Ordered this for my daughters 1st…"

Ordered this for my daughters 1st birthday, beginning of August.

Hadn't even been open 24 hours, or even played with as we were out for the day and the stitching all around the top of the foam ballpit had come undone, looked poorly made.

Not happy considering it cost £150 for the set. I have emailed and they said they'd send a replacement cover for the ballpit and well it's now mid October and still waiting for said cover for the ballpit to arrive.

Not happy with this in the slightest, very ignorant.

"Disappointed"

My items arrived when they said they would great delivery time and came ready for my daughters birthday and I was very happy as they are beautiful play pieces but during unpacking I noticed a hole in one of the foam pieces not a big deal I thought I’ll just contact them and get it sorted, this was on the 10th of September I’m still yet to get a resolution not a single one of my emails have been replied to on Facebook and what’s app they give me a short reply that they will sort but never follow through and they are now ignoring all my communications, whats app, emails, and Facebook . I hate to write a negative review as this problem could of so easily been solved. I’m now having to look into drawing back my money from my credit card company. Really disappointed as my experience started so well, it feels like once they have your money your no longer important such a shame.

"Excellent service and products !!"

I have purchased two items from this online store and I love them both. All my kids love them! They play with the foam set every day, and it gives mommy a little break !!

Amazing customer service run by a fab lady !! Xx

"Thankyou sooo much The Play Time…"

Thankyou sooo much The Play Time Company! What fantastic service! From browsing the website unsure of what to choose from the fantastic range, I chose the climb and slide bundle! My items arrived to my door within 20 minutes of taking my order ! I’m super happy and soo is my little one she loves it!
Oh and not to mention the delivery device was fantastic too very friendly end helpful, I will definitely be recommending you to all my friends and family xx

"Just wanted to say thank you again!"

Just wanted to say thank you again! All arrived safe this morning next day delivery and it’s amazing! Brilliant service, all my questions answered promptly via social media and the ordering was smooth via the website. My son is going to love it!

"Such wonderful customer service"

Such wonderful customer service! Can't wait to open the package to celebrate our beautiful little girl. Thank you so much. Highly recommended.

"Grey Mega Bundle - Limited Edition"

My husband brought us one of your mega grey bundles (castle blocks, step and slide and grey ball pit) May I add this is amazing price for all 3 items, in theory you get one item for free.

I cannot tell you how much joy and excitement this has brought to our children’s lives! We’ve had it now for a week now and they are literally playing none stop! They love being able to make a den or a tunnel to slide through and enjoy jumping into the ball pit from the stairs! There’s multiple uses for each item and is so worth the money, the material is lovely and fresh!

I have had several compliments about how amazing they think it is!

Would I buy from The Playtime Company again? The answer is YES!

"Amazing company"

Amazing company . For a start FREE next day uk delivery ? That alone would cost a fortune . The quality of the mega bundle is fantastic, colour and style. I was in contact with customer services to while I was deciding on which bundle to purchase . They were very fast responding and helpful . Most of all my girls are overwhelmed with happiness at there new castle blocks step and slide and ball pit . Highly recommend the playtime company as a company and for product satisfaction, delivery and service .

"Fantastic play item for a VERY busy…"

Fantastic play item for a VERY busy toddler. So easy to tidy away quickly and neatly. Ticks boxes for us both. We love our soft play 🤩🤩

"Excellent quality and service"

I ordered a ball pit on Friday and it was delivered by Monday which is excellent. The quality is beautiful and I'll definitely purchase from here again!