"Henry was able to walk me through on…"

Henry was able to walk me through on how to get my mouse working again. Thank you

"This is a shady outfit"

This is a shady outfit. While seeking Apple TV support I was inadvertently connected to Ask-Crew. $1.00 refundable touted - charged $38.00. I opened a chat window for about 30 seconds before I realized this was a third party and I disconnected. I challenged this through PayPal and my bank to deny the fee. Ask-Crew never responded to my email canceling the subscription THEY signed me up for and challenging the charge to my card. My bank denied the charge and refunded my money. I never knowingly agreed to any subscription.

When, and if, you see Ask-Crew come up in any of your searches to find support, RUN the other way. BEWARE

"Thoroughly happy with Ask-Crew advice"

I had a problem recovering what turned out to be a very important voicemail, the last one from a great friend just before she died. After trying several other avenues, I asked the internet and was led to Ask-Crew. Their expert answered immediately, was patient and very helpful. I recovered this very important (to me) message. I would highly recommend Ask-Crew. In the end it was simple -- turn the phone off and on again! Duh! My excuse is that I'm 83 and not a super-techy person.

"You all rocked my bluetooth driver was…"

You all rocked my bluetooth driver was not working and you fixed in in 20 mon

"I wish I had 6 stars to rate ask-crew!"

I wish I had 6 stars to rate ask-crew!

"Experts and Employees Apple Service Online"

Well, my experience with you and your expert, Rosanne, even with another employee at Billing Department was excellent.

Thank you for your time and advise at the same time.

"My contact person was Kate"

My contact person was Kate. She was very competent and patient. Within 10 minutes, my problem was solved. Kudos to her

"I had doubts about moving to another…"

I had doubts about moving to another city, but the career consultant really helped me weigh the pros and cons. It was a great conversation, and it gave me a clearer perspective.

"Agent was very knowledgeable in…"

Agent was very knowledgeable in answering my question and then giving me steps to solve problem.

"I had trouble with my banking app"

I had trouble with my banking app, and the specialist explained what the issue was and how to fix it. The solution was clear, and everything’s working fine now.