StepChange Debt Charity

Money & Insurance
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180 reviews
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Customer Reviews about

StepChange Debt Charity

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John Howard

5.00/5.00

"Wonderful organisation and people at Step Change. "

When I got into a financial mess through being the victim of a scam I didn't know where to turn or what to do. The people at Step Change understood how I felt and gave me the support I needed to resolve my situation. They have changed the whole course of my life. Would highly recommend Step Change.

14/03/2025

CELESTINE WILKINSON

5.00/5.00

"Debt"

It was a weight off my shoulders with all the stress I was going through. STEP CHANGE, helped me manage my debts with a budget to suit me. They have been fantastic all the time very helpful.

14/03/2025

Louise Williams

5.00/5.00

"Life changing"

Life changing. I would never have done it without these guys. Wonderful charity and they have turned my life around. I will never forget this!

I could never thank the staff to what they deserve.

14/03/2025

Victoria Rominiyi

5.00/5.00

"Very helpful and you put mind mind at…"

Very helpful and you put mind mind at rest

14/03/2025

Pamela Page

5.00/5.00

"We were unsure where to go when we were…"

We were unsure where to go when we were introduced to Step Change and we had no idea where it was going to take us . 6 years later which you may think is a long time, but when you see those bills going down and know that with their help and guidance you have achieved that you feel a sense of accomplishment and you see your credit score rise, well you feel so proud.
My advice, don’t ignore it and face it, they have been our saviours and each person we have dealt with has treated us with the upmost respect and kindness, we could not of done this without them so a big thank you.

14/03/2025

Dave C

5.00/5.00

"Literally a lifesaver"

Seven and a half years ago I was in a really bad place. I was seriously in debt, with phone calls and letters demanding money I couldn’t pay. Stepchange was recommended to me by a friend. I was sceptical at first; how could they help me, what was in it for them? They talked me through my options and came up with a workable solution, which for me was a DMP. We set budgets and a payment plan, meaning just one payment to cover debts. They did all the hard work behind the scenes and within weeks all the calls and letters stopped; I could breathe again!
Not once did I feel they judged me and have been supportive through. I would 100% recommend Stepchange, they literally saved my life

14/03/2025

Anne Mcmurdo

5.00/5.00

"JUST MAKE THAT PHONECALL."

Reaching out was the best decision i could have made.
Not one of the team judged me.
Each individual person i dealt with was kind and supportive.

14/03/2025

Tinafenner Fenner

5.00/5.00

"Stepchange is the way forward 100% my…"

Stepchange is the way forward 100% my DRO ran smoothly and if there was ever any issues they was always there to help ,so if yr in need of help then 100% ask for help to sort out yr debts :)))

14/03/2025

Karris Hamilton

4.00/5.00

"Debt free after 4 years!"

It's been helpful to have the debt consolidated and the creditors not contact me directly. I've appreciated Step Change taking this on and it's allowed me to be more stress free. It also gave me the push to stop getting into more debt (that and no one would lend to me anymore haha). I have found it difficult on occasions to get hold of staff at Step Change as they are only open during office hours, which has been frustrating as I work during those hours.

14/03/2025

Gary Clark

5.00/5.00

"Brilliant for helping you sort your…"

Brilliant for helping you sort your debts out

14/03/2025
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