"Great service and great plants"

Everything that I bought arrived in great condition. Customer service was brilliant. I made a mistake with my order and they were really accommodating in fixing it.

"Brilliant"

Fast shipping, great communication, awesome prices, massive selection. Yep, go for, get yourself some plants from these guys :)

"Amazing place even for a visit"

Amazing place even for a visit

"Best garden centre in the city"

Always great service and great products

"You are great!"

You are great!

"Health and beautiful plants"

Health and beautiful plants, but I never will order online again. My major issue was when I went to pick up my order in the store, and as soon I arrived I was able to hear plants screaning desperate to someone adopt them. So all at sudden, some plants just jumped at my hands and I was forced to take them home. At least it was my explanation when come home with 12 plants instead of 5. 😬

"An oasis of calm in the city centre"

An oasis of calm in the city centre. Great selection of plants. Helpful staff.

"The order disappeared and was weeks…"

The order disappeared and was weeks late. I kept having to follow up with Urban Plant Life. In the end it got delivered with - for some reason - a Happy Birthday card to my friend - even though she was recovering from a serious operation in hospital and I had said this to Urban Plant Life when I was following up and trying to track down the order. A complete debacle, and need even offered a refund or a voucher!

"Great care was taken to ensure my plant…"

Great care was taken to ensure my plant arrived in perfect condition.

"My instructions weren't followed"

My instructions weren't followed. As a result the bday gift intended for my daughter arrived late. I had to get the voucher resent. There was no apology
On the plus side I got a quick response to my email and even though the voucher was re-sent to the incorrect address the response was timely