"Nice friendly staff"

Nice friendly staff, and a great range blinds.

"conservatory dilemma"

I was trying to find a way to make my conservatory less hot in summer and Neil was incredibly helpful with quotes and suggestions. I eventually decided on solar film and the company installing this were also very helpful and pleasant. All in all a very good experience - and most if it done by email!!

"Excellent service from Emma and Neil"

We had a short notice need to motorise a bedroom roller blind. I chose The Blind Factory to contact because of it being a local company and the reviews that said how helpful and professional was the service that Neil and Emma provided.
At a very busy time of year ( just before Christmas) Neil spent the time to investigate whether we could simply motorise our existing blind. This was not possible due to the tube inner of our existing blind being too small for a motor.
So we visited Emma at the showroom and, thanks to her knowledge of the roller blind materials available, she was able to match our existing blind fabric with one they could provide.
Neil and Emma reassured us that, due to our urgent need, they would be able to get the blind manufactured straight away in the new year and it was!
Due to the tight time scale we collected and fitted the blind ourselves, otherwise we would have been very happy to use Neil’s services for this.
We are extremely pleased with the blind and that we have ‘found’ Emma and Neil, the whole process was a pleasant experience and we would have no hesitation in recommending their services.

"Great quality blinds, friendly service, would use again."

I'm really pleased with our new roller blinds at Bluebird Care. Neil was polite, professional and friendly. He kept me informed on delivery and fitting dates and the blinds are great quality. Nice, straightforward transaction. Would definitely use again.

"Brilliant from start to finish"

I don't normally leave reviews, but this was customer service at its very best. I was looking around for blinds for my flat and didn't really know what i wanted or where to start. I looked at a few companies online and was so impressed when i read the reviews for The Blind Factory that i got in touch.
From the start, Emma and Neil were incredibly helpful, professional and responsive, a real breath of fresh air. I was in a hurry as i had nothing at all at any of the windows and feeling a bit exposed.

I'd had bits of work done in the flat in the previous weeks and had been messed about by various people not turning up on time or changing things at the last minute, and not keeping me informed. So my experience with The Blind Factory was just so refreshing and easy, even though it was just a couple of weeks before Xmas.
Everything was done within three weeks of enquiry, and Neil's professionalism during the survey visit and fitting was second to none. The blinds look great, are of very good quality, and well fitted.

It's so good to find a company who are this reliable and professional. I wish they did more than blinds! Thank you, Neil and Emma.

"Vertical Blinds and an amazing service experience"

The team of Neil and Emma has been fantastic. From the point of quotation/estimation visit to the delivery/installtion day experience was great. Neil kept us informed about every step until completion. The site was left clean and tidy after the blinds installtion. Great company, very professional and awesome service. Highly recommend and I will definitly call them for any further blinds needed at home. All the best to you - Neil and Emma.

"Friendly family firm with great service"

Put up our blinds when we moved in with the minimum of fuss and at a great price. Needed some further work recently and they carried out the work professionally, with the minimum of fuss, and again at a great price. Would recommend them wholeheartedly.

"Great service & excellent quality, value for money"

Welcomed from the first minute at the factory and showed numerous blinds and materials. Neil quickly established what we were looking for and produced a great number of samples, bringing them to the house, to check the colouring, before measuring up. Really delighted with speed of service, along with the quality of materials, as well as the fitting, which is first class. We would have no hesitation in recommending Leeds Blind factory, for speed, quality and really good value for money.

"I found The Blind Factory online…"

I found The Blind Factory online wanting to repair 2 blinds. They speedily repaired them like new, were a pleasure to deal with and will definitely use again! HIGHLY RECOMMEND

"Very pleased with blind repair"

I took in a roller blind for repair yesterday, and it was fixed straight away - at a very reasonable price. Very helpful.