"Absolutely horrible customer service!"

Absolutely horrible customer service!
I had an Elan customer service representative YELL at me over the phone.
The same Elan customer service representative THREATENED me over the phone and through text message.
Scenario:
I rented a home from Elan, in Corolla Light resort North Carolina, from Saturday-Saturday, beginning September 8. On Monday September 10, 2018, Currituck County issued a mandatory evacuation, due to hurricane Florence, starting Tuesday September 11. Originally, the evacuation order was issued for vacationers to leave at 7 AM, later the evacuation order was changed to 12 noon. I traveled from Hawaii to the Outer Banks and needed to find a place to stay out of the storm’s path. I was on a tight budget, I had already spent $2,000 on the house and I didn’t want to reserve a place only to lose money on that place if the storm tracked to the location I was evacuating to.
My issue:
A Elan customer service representative called me on Monday, September 10. She notified me that there was an evacuation order for the next day. I said that I heard about the order and I was researching my options of places to go. She told me I needed to be out of the house by 7 AM. I responded I needed a little more time to explore my options on where to go, the storm was still 1500 miles out in the ocean and there was no way to know where the storm would track on Monday when the storm wasn’t expected to hit until Friday. She said, no sir you will leave at 7 AM. I responded, I was hoping to leave later in the afternoon, I never got to explain why I wanted more time. She began to yell at me saying you will leave at 7 AM. I asked her to stop yelling so we could have a discussion. She yelled again and said you will be out by 7 AM. I responded that if she would pay for my next place to stay or refund me a part of the $2,000, I would gladly leave right away. She said I didn’t purchase trip insurance and I would get nothing from them. She then threatened me, by yelling if I didn’t leave by 7 AM she would have the police evict me. I hung up.
Tuesday, September 11. I received a text message in the morning claiming I was putting Elan’s workers and families at risk by not evacuating. Later, I received a voice-mail with the same lady yelling that I was putting Elan’s workers and families at risk and that she would be calling the police to evict me. The thing is, the mandatory evacuation had been changed to 12 noon and she was threatening me in the morning. They even sent a worker by to tell us personally. I did vacate the premises early afternoon, but I had to scramble to find a place while trying to figure out the path of the storm on Tuesday when the storm wouldn’t hit until Friday. I left some items behind.
Come to find out, Elan not only didn’t care about me, they got there money already and they didn’t offer to return the items I left behind, they don’t care about their workers. I found out that while they were rushing me to leave with threats, they were sending a cleaning crew to clean the house, even though I had it booked until Saturday and it was only Tuesday. That’s right, they claimed I was putting their workers and families at risk, but they did not have a problem sending those same workers out to clean the house. If Elan really cared, they would not have yelled and threatened me and they would not have sent their workers out to clean the house if they truly feared for their workers lives.
DO NOT RENT FROM ELAN. If you are an owner, you should change real estate agencies. Elan is not even located on the Outer Banks, you have to pick up house keys before you cross over the bridge to the Outer Banks.
Absolutely the worst customer service I have ever experienced.

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