Elan Vacations
Jenny Anderson
"Our family arrived early around 6 on a…"
Our family arrived early around 6 on a Saturday morning, we parked in Elan's parking lot and waited for the office to open at 10:00 even though the doors say 9:30 the registration was not until 10:00. We were told that our house was emptied the previous week and we may be able to get into the house early. My family and I passed by the house around 12 and it looked empty so I called the office and was told the house was not cleared yet. As we drove out of the driveway we received a call to go in all was cleared. Upon entering we noticed that nothing was done in the home. I immediately called Elan Vacations and was told to leave the house and they will call us once the cleaning staff was done. About three hours later we were called and told to enter the home. We looked around and everything was up to our satisfaction and expectations. Elan explained that there was a miscommunication with the cleaning staff. I called a day later to have the pool checked and get a working vacuum. Elan sent the pool man and dropped off a vacuum within hours. I would highly recommend this agency. Even though things can go wrong, Elan Vacations seemed to make all go right. We had the best time all 15 of us............
Charles
"Outstanding Vacation"
Outstanding Vacation
Heather
"Elan Vacations is a fantastic company…"
Elan Vacations is a fantastic company to work with and our family will defiantly use them going forward!
robert hudson
"Delaware proud"
Our vacation was fantastic at Sandy Pause in Corolla . House was very clean and the new deck around the pool was a great treat. 2 small items we noticed was the front door lock still didn't latch properly and the duct grates were very dusty other than these 2 items everything was great We have already booked our vacation for next year
S. Clemente
"Elan was excellent!!"
Elan was great to work with. Answered all of my questions before booking. Were very accommodating while I was at the rental.
Winnie Berndt
"Elan is my first choice for renting an OBX home."
Elan is my first choice for renting a vacation home in OBX. They are nice and respond quickly to emails if you have questions. I rented Clear View in Whalehead and was very happy. The home was as pictured and all systems worked perfectly. The only problem was having only 4 hangars in an 8 BR home. I have rented from Elan in the past and never had any problems. I like the cookout they provide and the fact that they give you keys and will let you know by phone if you can enter the home if it is ready before 4PM,unlike other companies that have the key code and lock you out until 4PM or later even if the home is ready. Keep up the good work Elan!!!
Roxanne Shimek
"Elan vacations was great to deal with…"
Elan vacations was great to deal with from beginning to end. At all times I felt we were dealing with professional yet responsive individuals. Everything about the rental was accurate and the house was in wonderful condition, exceeding our expectations. I would definitely feel comfortable recommending Elan vacations to friends and family.
Sherrie
"Amazing vacation!"
Our first time staying in the Outer Banks was fantastic! Loved the area we were in as well as the lovely home. Elan was on top of everything. It was very clean and well taken care of. Would return again for certain!
Angie DeJulis
"Easy, breezy vacation thanks to Elan!"
We rented from Elan Vacations when we first began visiting the outer banks 15 years ago. We have tried other companies, but after returning to Elan this year and experiencing the changes they have made to the company over the years, and receiving top customer service with the renter in mind, I can honestly say that they are the best agency to work with in the Outer Banks. We will definitely continue to work with them in the future.
Stephanie
"Very easy to work with and…"
Very easy to work with and accommodating. Everything explained. Our Cottage was great!.
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