"Quick and easy order"

Quick and easy order. I wish i found you when i ordered the frame. I will be back for future doors.

"Very helpful agent on the phone"

Very helpful agent on the phone. Was able to get the last one in stock by ordering fast.

"Great products"

Great products. Excellent customer service.

"The big box stores did not have one in…"

The big box stores did not have one in stock and would not for a while. Pocketdoor Superstore had one in stock and to me in 5 days. Excellent customer service.

"Terrible business"

To return a tiny piece of door hardware they want to charge $85 for shipping on top of a 30% restocking fee. Plenty of other businesses out there to accomplish whatever door hardware thing you’re trying to do so don’t give this company your business.

"Sent me the wrong item but quickly sent…"

Sent me the wrong item but quickly sent the correct order. Responsive customer service.

""Tech" Support"

I needed help developing the best configuration for a wall with two pocket doors with different widths. I was referred to Ben, who manages the website for Eclisse importers, and he expertly handled my naive questions and took the time to explain the product clearly in order to develop the best layout. I haven't found anything that compares to the comprehensive Eclisse kits and look forward to their arrival.

"service was excellent shipping was…"

service was excellent shipping was quick and the product is top notch.

"Superstore is a great company other…"

Superstore is a great company other stores should follow their lead.
talking to one of the agents was a pleasure, doing business with over seas company was kinda interesting, and wondering if I would ever get my door. But is wasnt a problem I was told that the ship was docking in the next two days and within a week it was at my door. They offer online videos for us DIY very informative with step by step instructions.I have the frame put together and in the wall and now getting the door ready to install.. I would buy from this company again.. win win.

"Really Good experience with a couple of…"

Really Good experience with a couple of hiccups. Great product that I have confidence in. Everything is working great.
I got a double pocket system which is just 2 single pockets. Some of the translation of instructions for the double got lost to me as we went through it. I'm an amateur so some things were not obvious to me. The company can apparently get confused too because I was only sent one trim kit originally and it requires two (some pieces are wasted because of that)
On the important question though (Am I happy with the finished product?) the answer is YES!