"I am satisfied with the purchase"

I am satisfied with the purchase. I didn't get a shipment notification which would have been nice. My order had one missing part. I completed the chat form on the website and called and left 3 unreturned voice messages. I completed another chat request and it finally made it to someone. After that, they were super helpful and attentive, and had Eclisse sent me out the missing part overnight.

"Materials showed up quickly (3 days)…"

Materials showed up quickly (3 days) all parts were there, and everything was in good shape.

Definitely would recommend them

"Found what I wanted for less than what…"

Found what I wanted for less than what it was going for at Lowe's and it arrived promptly, even sooner than we had expected.

"Excellent!"

Excellent!! Fast delivery!! Had an issue with one of the parts I ordered not being compatible with the size door frame I had ordered and they emailed me and was resolved immediately!! Can’t say enough about how easy the process was. Thanks guys, I will definitely order from you again!

"easy online transaction and what is…"

easy online transaction and what is amazing is they have a phone number with a very sweet very helpful woman to solve any problem you might have!

"i asked for a return authorization on a…"

i asked for a return authorization on a purchase but was never contacted as to how to do that. I guess because I opened the package, that voids any returns.
Ridiculous. Parts were never used.

"Great service and fast delivery!"

Great service and fast delivery!

"Fast shipping"

Fast shipping

"I ordered a dual pocket door system…"

I ordered a dual pocket door system from here that clearly stated that it was in stock and would ship the next business day. It has been almost a month and I've only received half of the order. I've reached out to the main manager Ben through email twice with no response, called the customer service center and they supposedly "escalated" the issue to the same person who hasn't responded to my emails and to date I still have no resolution. If you can't keep your items in stock, DONT ADVERTISE AS IF THEY'RE IN STOCK!! Now I have a huge project just sitting waiting on this door system. Last time I buy from here, prices are also outrageous BUT since it was "IN STOCK" I went ahead and placed the order.

"Good customer service on correcting an…"

Good customer service on correcting an order