"A professional service delivered in a friendly way."

A very positive experience from start to finish, thanks to the professional, helpful and friendly Nicky, Tracy and Roger. I received good initial guidance, sound advice and a comprehensive report on options for my parents' care fees, without up-front payment or commitment to purchase. The process and timescales were well explained, and I was kept informed of progress through the quotation stage. My queries were resolved swiftly, and I purchased two deferred policies. My parents, my sisters and I are delighted that Eldercare have guided us to an outcome that gives us peace-of-mind for the future of my parents' care whilst protecting much of their estate from uncertainty. I am more than happy to recommend Eldercare without hesitation.

"Straightforward, honest advice"

The advice was straightforward. There was no pressure and all options were fully explained. We received 4 quotes so we would easily compare and contrast policies.

"Great support"

Great support in finding the right financial package for my Father’s care.

"We were extremely satisfied with the Eldercare team"

We were extremely satisfied with the help and advice given by the Eldercare team relating to an annuity for the care home fees for my father in law. Tracey and Nicky were the ultimate professionals, keeping us informed about time scales and expectations all the way along the journey. No pressure to accept their recommendations (which we did) and a quick response to any queries we had as we reached our decision. We would highly recommend this company for anyone navigating the care home fees process.

"Expert advice and guidance…"

We received expert advice and guidance from Eldercare. Their specialist knowledge of this complex sector was invaluable in getting the right solution. What’s more everything was managed with compassion, understanding and efficiency. I would not hesitate to recommend.

"Considerate and supportive guidance."

The company really listened to our circumstances and then provided specific guidance based on our needs. They responded promptly to all our questions and were always available.

"Help with getting parent into nursing home from hospital"

I cannot recommend this Company enough. The help they gave me, especially Penny was second to none. Mom lives in UK and I live in Ireland. Mom is 96 years old had a stroke and fell at home. Mom didn't want to return home, she wanted to go into a nursing home. The hospital refused, even though it was self funding. Penny helped me deal with the hospital and get mom into a nursing home and put me in contact with an insurance company to see if they would insure mom's fees. I can't thank Penny enough for helping mom and me through this stressful time. They were with mom and me from March last year to October helping through the transitions.

"Excellent experience and happy to recommend Eldercare Solutions"

The support from Michael and the team over the last year as I have worked my way through the minefield of managing Mum and Dad’s affairs, from finding a care home to dealing with their finances has been invaluable. When the house sale didn't go according to plan I was given the time and space to get things back on track and never put under any pressure, but whenever I sought input from the team their response time was excellent. The report was comprehensive and gave me all the information I needed to come to a decision. I really cannot recommend them highly enough for anyone needing to secure funding for a relative's care, although this particular product may not suit everyone. It is such a relief for all the family to know that my parents' future is secure and they are receiving such excellent care that will continue for as long as it is needed.

"I wouldn't hesitate to recommend Eldercare..."

From the outset, Nicky and Tracy proved to be knowledgable, efficient, helpful and friendly. Communication was excellent - always on hand to answer questions and with no pressure. Purchased an appropriate care fees annuity for my Mum (there were a number of options available) as soon as her house was sold. A great solution which provides certainty with flexibility and - modst importantly - reassurance for my Mum. Thank you.

"Purchase of Deferred Care Fees Annuity"

I was recommended to Eldercare by a mate who had used them to obtain a similar policy for his elderly relative in care and I was not disappointed. Really great professional service by Nicky and Tracy, clearly explaining the product with a number of priced options for consideration. Policy secured meets care needs and at the same time protects value of the estate from potentially running dry at some future point.