Eldercare Solutions Ltd
Bradley
"Peace of mind"
Spoke to Nicky and Tracy at Eldercare. They explained the whole process of purchasing an annuity for my mothers care very clearly. The report gave clear concise information with no pressure selling. Its so refreshing to deal with a company who know exactly what there talking about. I would recommend contacting Eldercare without hesitation.
Sue
"Thank you for a really good service"
A very efficient, helpful and friendly service from Tracey and Nicky. They are very informed and explain everything well. It is a relief to have been able to protect a big part of Mum‘s estate from being eaten up by Care Home Fees. I highly recommend this company and that others consider this option even if they don’t take it. There is no obligation.
Nigel
"Smooth well-managed process with very good communication"
I found Eldercare via a link from our care home company website. Their video was very helpful. I rang and had a chat with Tracy, chewed it over and then decided to get the quotes. Having a centralised system for all four potential suppliers makes this process very smooth. We got four quotes and I received Eldercare's report which was very helpful. I had various questions to check my understanding and help me choose which option to go for. I emailed these questions to Nicky, received an initial response very quickly and then we talked about them over the phone. There was no pressure - it was advice rather than sales. The annuity has now been purchased and we are comfortable with our decision. I shall be recommending them to our IFA (who had limited experience of this very specialised area). Thank you Tracy and Nicky.
Sarah
"Efficient, comprehensive and helpful"
Provided a very full report explaining our options which included sources of income and UK govt funding options outside the annuity itself and enabled us to make an informed decision. Staff were available to speak to regarding any queries. 3 quotes were provided.
Set up of annuity went very smoothly.
J Blogg
"Great service and fabulous idea!"
I was originally sceptical about buying an annuity to cover Mum's care home fees after she was diagnosed with dementia earlier this year. I needn't have worried! Nicky and the team were incredibly professional, knowledgable, understanding and patient whilst we tried to navigate a path through the process. They never put pressure on us and gave us the time we needed to make a decision. Since being in the care home, Mum is thriving and my sister and I are relieved that her future is now secure for the rest of her life.
Jeni
"Annuity route for care home fees"
My mum was diagnosed with dementia earlier this year and I approached Eldercare for advice on the best way to fund my mum's ongoing care whilst at the same time protecting as much as possible of her money once her property was sold. The staff of Eldercare have been understanding and patient with me (when I got stressed out!) , were very supportive and guided me through the process efficiently, even finding us a better quote at the last minute which saved us several thousand pounds! I can't thank Nicki, Roger and Tracy enough and would thoroughly recommend Eldercare should you consider an annuity route to fund the care of a loved one.
customer
"Thank you Eldercare"
I was recommended to contact Eldercare to discuss a possible annuity to cover care home fees for my mother. The idea was to explore and understand what it was all about, how it worked and receive a no obligation quote from market leading companies. I spoke with Michael Hastings who from the word go was respectful, courteous and helpful. There was no pressure at all to proceed rather than a genuine willingness to help and explore options specific to our circumstances. Michael was professional and knowledgeable and able to empathise from his own experiences. All appointments were kept and calls made at agreed times and written quotes obtained with explanatory notes. Though we did not in the end proceed in our case, I would though recommend anyone seek help from Eldercare Solutions and would like to thank Michael again for his support and for his exemplary approach.
Martin Puttock
"Excellent service from Eldercare."
We received excellent, responsive and expert service from Nicky and team from start to finish. I would have no hesitation in recommending Eldercare to anyone considering investing in a life time care annuity. Thank you for your help and guidance.
Nicola
"A truthful and honest company"
I wouldn't hesitate to recommend this company to anyone who has a friend or relative requiring long term care. Nicky, Tracy and the whole team answered every question I had (of which there were many) with total clarity and made the process so simple and painless. Of course this type of Annuity is not suitable for all however Eldercare Solutions gave me the information for me to make the huge decision with my eyes wide open. Thank you all so much
Richard Montgomery
"Great service"
Great service. Everything was explained clearly and professionally . Big shout out to Tracy, who was attentive and well able to handle all my queries (and doubts).
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