Eldercare Solutions Ltd

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143 reviews
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Eldercare Solutions Ltd

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Bridget Jasper

5.00/5.00

"Many thanks to Nicky Cave and the staff…"

Many thanks to Nicky Cave and the staff at Eldercare we have now sorted finances with an annuity to cover our elderly mother's care costs in a care home that she and all of us are really pleased with.

Nicky your professionalism, expertise and communication was outstanding throughout the process.

Thank you.

04/10/2022

Sarah Tabor

5.00/5.00

"All the team at Elder care gave very…"

All the team at Elder care gave very clear and comprehensive advice which was easy to understand. All enquires by phone or email were answered quickly. The staff were all friendly and helpful.

04/10/2022

James Osborne

5.00/5.00

"My thanks to the staff at Eldercare…"

My thanks to the staff at Eldercare especially Tracey for the help in arranging the care fee annuity for my father.
Everything was handled in a professional maner, and I was kept informed throughout the process. I would not hesitate to recommend Eldercare to anybody wishing to purchase this kind of product.
James Osborne

23/09/2022

Michael Davis

5.00/5.00

"Excellent Service"

Excellent service from my initial discussion with Sarah Embleton through to the clear and detailed explanation of the Annuity quotes. Even though a purchase wasn’t made, we found the Report helpful in arriving at a family consensus and it was a bonus that we didn’t have to pay any fees to get to that point.

12/08/2022

KEITH THORNTON

5.00/5.00

"I am very happy to highly recommend…"

I am very happy to highly recommend Eldercare. Nicky and her team have all been excellent. Roger initially provided me with clear information and a video which was very informative and helped the decision process. They worked efficiently from start to finish. Tracy and Nicky have been keeping me informed all the way. They have all been professional and clearly are experts in their field.

03/08/2022

Wendy

5.00/5.00

"Highly Recommend"

Both Nicki and Tracy at Eldercare were so helpful in obtaining and providing us with all the information we needed regarding the Annuity care package for my dad.

They are a very professional team and I will not hesitate in recommending them to anyone seeking help with the care of a loved one.

02/08/2022

Mrs M Constantine

5.00/5.00

"The product is a safeguard and the…"

The product is a safeguard and the reassurance it brings is almost unquantifiable. The explanations by and the assistance and availability of staff were exemplary. I hope the company will always bear in mind the importance of the quality of their staff.

26/07/2022

Teresa Kabala

5.00/5.00

"Efficiency with the personal touch"

We couldn't have asked for a better experience. The whole process was handled in a professional way, but also in a friendly and compassionate manner. Nothing was too much trouble. Thanks in particular to Tracy. We thoroughly recommend Eldercare.

19/07/2022

Piffy Poopar

5.00/5.00

"Exemplary service"

I quickly discovered that sorting out a Life Time Care Annuity Plan for my mother was one of the most stressful situations I have ever had to handle. When you consider that you are cashing in thousands of pounds worth of your mother’s stocks, shares, ISAs etc. to buy one single product with the aim of it providing Care Home fees cover for the remainder of your mother’s life, you suddenly realise you get one shot at purchasing the correct Annuity, or of making a complete mess of things and buying an Annuity which turns out to be “not fit for purpose”, mainly because of the many scenarios you did not have the knowledge to consider ahead of buying the product.
Step in Eldercare Solutions Limited who, from my very first contact with them, made me realise there actually are people out there that you can rely upon and trust to do a good job with the combined best interests of you, your parents, their estate and, of course, their own company without weighting any decision unfairly on any one side. Eldercare guided me through the products available from four companies, gave me impartial advice on what might work, what events I might want to consider, what might happen in the longer term and how to minimalise the impact this may have on both the annuitant, their estate and family members and a raft of other circumstances I had not taken into account.
I am delighted to say that through Eldercare’s excellent advice and professionalism, I am very happy with the type of Annuity I bought my mother which will pay her Care Home fees for the remainder of her life without any redress for funding from family members and has given all of us peace of mind. I opted for the slightly more expensive Annuity which pays a 6% price increase on the anniversary of the product which, having read the small print on the Care Home’s Residency Agreement, was needed to cover the Care Home’s standard annual 5.5% per care fee increase. Based on my experience, I would recommend using Eldercare to anyone wishing to purchase such an Annuity.

13/07/2022

TheOldLass

5.00/5.00

"Great service from Eldercare"

Eldercare have provided us with invaluable assistance and advice in arranging long-term care provision for our mother. I can't recommend them highly enough.

27/06/2022
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