"Regular services seem fine but fixes seem to take longer"

Regular services seem fine but we were advised we needed a part replaced, we have authorised the po/ invoice in the manner requested but no one has made contact to book in the work since then - its been 2 months with chases

"Prompt efficient personable service"

Prompt efficient personable service

"Lift Repair"

The engineer arrived on time and was very informative and was able to rectify the problem without having to come back again.

"Had a call out in December identified…"

Had a call out in December identified parts that needed changing after two calls still no joy or return visit

"Regular service for home lifts"

Lift serviced promptly. No issues. Good communication .

"Sherwood Observatory - Gartec Lift"

The installation of the lift was quick and simple, the communication with the team was effective and well managed.

"Polite and friendly"

Polite and friendly, and knowledgeable of what they were doing.

"We were really impressed with the care and attention taken by your engineer, Jacob. He is a real asset to Gartek."

We were really impressed with the care and attention taken by your engineer, Jacob.

"Internal Phone SIM Card update "

I had to get a new SIM card installed to get the internal phone to work as my PAYG SIM expired. Jakob texted me before he arrived, installed the new SIM card, tested it was working and cleaned afterwards.
As always a great job.

"Service department keeps you informed…"

Service department keeps you informed and engineer works tidy