"Service and advice"

Prompt help and advice

"Engineers were great at rectifying…"

Engineers were great at rectifying issue, however we had to wait a number of weeks for the repair due to the part being on back order. This resulted in us losing revenue for a couple of functions where people cancelled due to not being able to access the function room on 1st floor of our club.

"They came fully prepared for the task"

They came fully prepared for the task, they are always professional in their helpfullness and flexibilty

"Great quick service"

Great quick service

"Don't drop small items"

On first using the lift I had a large pile of boxes and a bag of screws which fell open as the lift ascended. A screw jammed into the side of the moving floor trapping me between floors. Eventually my wife (74) had to climb up the loft ladder into the small loft above the top of the lift to access the emergency control panel to bring me down safely under battery power. Dropping the screws was entirely my own fault but better warnings and guidance on not taking small items would be a good idea. More importantly, the control panel should not have been put in such an inaccessible place. We have learned lessons and are now very pleased with our lift which has been invaluable during our moving into a new house period.

"Great Service"

Great Service

"Very efficient service"

Very efficient service

"Great communication"

Great communication, excellent service, helpful knowledgeable staff. All round terrific compnay to deal with

"Always on time that they say and very…"

Always on time that they say and very professional

"The company are very responsive when we…"

The company are very responsive when we need a call-out