"I wad very happy with the colours of…"

I wad very happy with the colours of yarn in the package, they are very usable as I make blankets etc for charity. I haven't used the yarn yet so can't comment on ease of use but quality seems OK.

"Query resolved"

I had a query regarding a large rug kit which I purchased some years ago and it became obvious after completing about 80% of it that I was short of one particular shade of wool. There was no response to my email but a phone call with a very helpful person rapidly resolved the situation and the additional wool turned up a few days later.

"Order arrived very quickly."

Order arrived very quickly, well packaged and great communication from the company.

"Disappointed with the contents of the mystery boxes"

Ordered 2 mystery boxes
Took ages to arrive-over 2 weeks
Very disappointed with the contents. One large ball was cut to ribbons-see picture
None of the balls have the weight on them-so not sure what type it is or how much is in each ball. There is no batch number either-so don’t know if the colours would be same dye number.
The quality is poor
I will not be buy from Readicut again

"Received the ordered 2 x Wooden Hook…"

Received the ordered 2 x Wooden Hook Latch Tools, both faulty. Emailed Readicut to explain, asking for return and refund details. Not heard from them 3 days later. Emailed a request for a reply to my email, still not received. Order was delivered on time with everything in it but disappointed and frustrated in the naff after service

"Arrived on the right date driver was…"

Arrived on the right date driver was helpful

"Parcel under weight"

Parcel was meant to contain 3kg. Assorted yarn.
20 x 100g balls = 2kg
Very dissatisfied won't buy again

"Quality and service gone downhill"

Although I’ve been happy in the past, the last 2 mystery boxes have gone downhill in quality. Still value for money but the yarn is pretty awful and an unfamiliar brand where the 1st mystery box I received a whole load of Caron yarns which were mostly lovely. I understand that’s the risk of a mystery box but I’m still disappointed. Also, I paid a fiver for delivery then had to email them after a week to see why my order wasn’t even dispatched yet. No response to my email but I then received notification that it had been dispatched. Quality used to be better and service used to be better. Looks like it’s time for a change unless they offer Caron yarns again.

"Very quick delivery"

Very quick delivery. Thank you

"My order was the correct colour and…"

My order was the correct colour and arrived in good time. Thank you.