"MySpa are a highly professional outfit…"

MySpa are a highly professional outfit from selection and ordering of our new hot tub to the installation.
Excellent communication from start to finish.
We would recommend them as a first class supplier and installer of spa hot tubs
Geoff
Countesthorpe

"Pool open up after the winter by Mark …"

Mark came today to open up our swimming pool, after the warm winter and all the rain it was green and looking awful. By the time he left it had been transformed and was looking a whole lot better and will only take a few more days and keeping on top of the chemicals and back washes to get it back into tip top condition.
Mark was professional and advising all the way through.
Having used MySpa for 10 years now would recommend them for pool and hot tub servicing and sales.

"Superb customer service"

Have always had superb customer service from everyone I’ve ever spoken to or come out to visit me from MySpa. All staff are super knowledgeable. Would highly recommend. We had Mike come to valet the hot tub today he was fantastic and did a great job and gave us some great advice about an appropriate temperature for the tub specifically because we have a toddler. Thanks Mike

"I am actually in love with my new hot…"

I am actually in love with my new hot tub. Mike, Mikey and Alan were great and installation was straight forward. Would highly recommend Myspa to anyone who is exploring the minefield of the hot tub market.

"Excellent company to deal with"

Simon was an excellent person to deal with, explaining everything so well about the spa we were interested in buying. He was very friendly and knowledgable.
We were able to choose the date for delivery and installation. The team who brought our spa were all very pleasant and professional and after installation were very good at explaining everything we needed to do. We would highly recommend buying a spa from MySpaDerby.

"Above and Beyond My Expectations"

My Spa have been great! They are interested in you as a person or family and what your needs are rather than up selling or sales numbers. They were so patient with us when choosing a hot tub and swim spa and encouraged us to even have a "wet test" which was so valuable as we changed our minds based on the wet test to which hot tub we went for.

Nothing is too much trouble for them and they have taken the time to help educate us into the hot tub and swim spa world. They have helped us with on going maintenance, chemicals, cleaning, parts etc etc the list goes on. Every time we have had a problem (usually from something we have done), they have been straight out and fixed it for us at a really reasonable cost.

They are all so friendly, I couldn't recommend them enough. They really have gone above and beyond.

"Amazing customer experience from…"

Amazing customer experience from entering the showroom to installation. From a warm and friendly welcome from Simon in the Derby showroom, to Dave on the pre-installation check through to Mike, Mikey and Mark on the installation, everything was aimed at our wants and needs on every step. Communication was of the highest level, with email follow ups and pre-visit calls at every interaction and again always checking what we wanted. Some nice touches along the way with Simon getting in the tub when we had left to show the depth of a seat we were concerned with and sending us a photo, to the water care masterclass from Mike and Mikey. Would highly recommend MySpa

"Spa service "

Spa serviced
a great service that takes and worries and effort out of owning a hot tub
Well worth purchasing a contract Mike M made the hot tub look like new again 👌
professionalism And great service provided every time.👍👍👍

"Once again great work from Myspa. Special thanks to Mark and Simon in Derby. "

Once again great work from Myspa

"Servicing"

Just a quick review on Cathy who services our tub.
Excellent.