"My Spa exceptional service"

Thank you to MySpa Leicester for your great service today installing my new hot tub. Mikey, Andy and Mark did a fantastic job installing it exactly where we wanted it and explaining how to use it and use the chemicals. Would defiantly recommend this company for their personal service.

"We are so pleased with our purchase of…"

We are so pleased with our purchase of our hot tub from Rothley MySpa. From just going in to enquire through to installation the team have been amazing. Patryk was really knowledgable and answered all our queries. He had no pushy sales techniques, allowing us to take time to make a decision. The whole team have been really friendly offering great advice and guidance throughout. On installation day everything went smoothly and the guidance we got on maintaining the tub and chemicals was exceptional.
Thankyou MySpa...would highly recommend.

"The Installation Team were very…professional"

The Installation Team were very thoughtful
To how my needs were on placing the hot tub in the correct position nothing was to much trouble and all was handled with professionalism I would recommend them and MySpa including Andy to anyone first class Hot tub brilliant

"Excellent, excellent customer care"

Excellent, excellent customer care from the MySpa team from original purchase 3 years to the fabulous Ash just completing our 3rd annual service and valet. Ash is a total gent and was a pleasure to deal with, offering much appreciated chemicals and maintenance advice.

"⭐️⭐️⭐️⭐️⭐️"

⭐️⭐️⭐️⭐️⭐️
A brilliant team! Would definitely recommend My Spa
Really looking forward to using it..

"We have just purchased a hot tub!"

We have just purchased a hot tub from the Derby Myspa centre. Brilliant service from the off. No heavy sales patter, just good, helpful information. We didn’t have any understanding of hot tubs prior to visiting the centre and we wanted clear information about quality, running costs etc. Simon, left no stone unturned. We decided to invest in an Air Source Heat Pump and are very pleased with the technical support provided. The installation team were AMAZING! They worked really hard to ensure the HT was installed correctly and explained everything to us in a clear manner. The garden was very challenging because of several changes in levels. The team worked hard throughout the day. Extremely friendly team. Five stars very easily earned!!

"My Spa Service"

We had an issue with our swim spa and Mark from My spa resolved very efficiently and quickly

"Great team"

Having had two years experience with MySpa servicing, I am pleased to write a review to confirm we are very happy with the service.

The team are always friendly, positive and helpful as well as knowledgeable.

Jenni is always ready to help out in the office and Dave has been helpful over the phone, directing us in how to rectify issues arising. We really appreciate having people we can contact and get the results we need.

Cathy in particular has become our ‘go to’ person for servicing and I feel she really takes care of our needs and goes the extra mile. She truly excels at her job. A particular occasion with torrential rain requiring bin bags to keep her work dry springs to mind! Cathy always has a big smile and remains positive no matter what. A star!

Big thanks to the team.

"Very happy with service"

Very happy with service . They came up with an innovative solution when my new hot tub was delayed and installed and explained in a professional manner !

"Wonderful Company-wonderful staff!"

We had our hot tub in 2017 and have had constant wonderful service all round! The office staff are very accommodating sorting out dates for your valet, ordering stock etc. I can’t fault them!! The valeting team are also very thorough and pleasant to talk to too. Nothing is too much for this company. Wonderful staff! Wonderful company!