The Planning Bee

Legal Services & Government
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135 reviews
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Customer Reviews about

The Planning Bee

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carole

5.00/5.00

"I was very pleased with Spencer he was…"

I was very pleased with Spencer he was understanding and explained everything very clearly and very thorough. He covered every snag that was worrying me and put my mind at ease. Spencer is very trustworthy.

08/02/2024

john finnerty

5.00/5.00

"Professional Service"

The whole service provided by The Planning Bee was excellent. Spencer was brilliant and made what we thought would be a complicated mind field seem quite easy to understand. Spender and the team were very professional and efficient.
Thank you Spencer.

29/01/2024

Maria Davy

5.00/5.00

"Excellent service"

Excellent service . Spencer and team very professional everything explained in simple terms so easy to understand. Made something we thought was going to be complicated simple for us we now have peace of mind .

27/01/2024

CJ

5.00/5.00

"Excellent Service"

The whole process of making a will, a trust and lasting powers of attorney was a positive experience.
Spencer was extremely helpful, guiding us through everything. We asked many questions as its a complicated process if you have no idea about the legal system. Spencer was very patient which was a plus.
Spencers communication was great, arranging appointments around our busy lives and always being professional and polite with us.
The cost of a professional will is expensive, however I believe for peace of mind and knowing that it is all legally finalised is worth the money.
The Planning Bee also gave us an option to spread the cost which was most helpful.
I would highly recommend this company and its services.

26/01/2024

Andy Barker

5.00/5.00

"Really great experience."

Really great experience dealing with Spencer from Planning Bee.
Showed great expertise and knowledge when explaining all our options with the Will and helped us come up with the arrangement which suited our needs the most.
Would thoroughly recommend him and the company for all your Will options.

18/01/2024

B Hogger

5.00/5.00

"Planning Bee Recommendation"

We have received a great service from the Planning Bee. Spencer has been very helpful giving us very good advice around our wills and power of attorneys. He explained and answered all the questions we had. We would be happy to recommend this company to anyone as a very professional service.

10/01/2024

Penka Neykova

5.00/5.00

"I just had the pleasure of using…"

I just had the pleasure of using professional services to prepare a will for both myself and my husband, and I feel obligated to relate my outstanding experience.
From the initial consultation to the finalisation of our wills, the service's skill and attention to detail were genuinely impressive. The legal staff demonstrated a deep awareness of our specific requirements, taking us through the entire procedure with clarity and care.
The personalised effort used to ensuring our views were appropriately reflected in the documents was what pleased us the most. The staff listened carefully, addressing our worries and provided great insights into many facets of our estate planning.
The full explanation of legal terminology and the rapidity with which the documents were prepared demonstrated a high level of professionalism. The entire procedure was not only smooth, but also shockingly quick.
Furthermore, the straightforward and reasonable price structure contributed to the overall excellent experience. There were no hidden costs, and the overall value greatly exceeded our expectations.
Finally, I strongly suggest this service to anyone looking for complete and dependable assistance in creating their will. The peace of mind that comes from knowing that our affairs are in order is truly priceless. Congratulations to the staff for providing a fantastic service.

03/01/2024

Mr & Mrs Coles

5.00/5.00

"Good company who merit good fortune"

excellent,professional,friendly service throughout.
our pleasure to be a client.

19/12/2023

Ken Heyes

1.00/5.00

"Thinking of using the planning bee read this first"

If you are thinking of using The Planning Bee for a will you need to read my experience with them first.
I’m a 79 year old man who recently lost my beloved wife of 40 years.
I looked around my local area for a solicitor to have a will done and somehow regretfully came across The Planning Bee, not having any idea of what to do I rang them to ask for a quote.
I just wanted an idea of what it might cost me, they said they would send somebody to go through it with me, I asked if they could just give me a rough idea over the phone.
I was told not to worry as there was no charge and they would be able to explain things better face to face, so reluctantly I agreed.
The “ Paralegal “ arrived a few days later, he seemed like a nice guy and talked over my head you need to bare in mind I’ve just lost my wife and in a very vulnerable state.
I have 3 grandchildren 1 is 18 years of age and has autism my other 2 I haven’t seen for over 5 years, because my son is a narcissist and has taken advantage of me for years and has no scruples whatsoever, he left his wife and the 2 lads and his wife moved some distant away, but regardless they are still my grandchildren and want to do my bit to help them for their future, as they are both very young I didn’t know the best way to go about it.
Nick the “paralegal “ they tell you on their website that they are part of certain association ( well I contacted all of them and they have never heard of them).
Nick told me the only way was to set up a trust for them ( and led me to believe they would set up these trust for me) and it would be much more expensive to do that, so being naive I said okay.
When I get the draft will some months later, it turns out my executor who is 75 and struggles to turn his phone on is expected to set up the trust not them.
Of course when I realise that I rang them to query it, I was told that the will instructed the executor that, that was what he had to do, I queried it as that was not what I was told.
I said I needed a day or two to think about it, and was told that if I wanted to cancel there would be a charge for the work that they had done.
Now bear in mind all solicitors use the same software ( I found this out by enquiring) so it’s only a case of going through the software to use the relevant sections.
I decided I would have to cancel it as I could not in all good conscience ask my 75 year old nephew to deal with it.
So I requested a refund, it took umpteen phone calls and emails taking a couple of months after pestering them to be told I had someone come to my home give me what they considered the right advice and they would not be giving me a refund of the £550 I had already paid them.
So my advice think very very carefully before using The Planning Bee ( con merchant in my opinion)
I wouldn’t give them even 1 star, they took advantage of a very vulnerable old man,
This has left me feeling suicidal.
Ken Heyes.

21/11/2023

JOHN KING

5.00/5.00

"Good advice"

Good advice throughout from Spencer kept us up to date with all aspects of the transactions and explained every thing in detail. quick response with any queries we had and would totally recommend to any one looking to re do their will and getting a family trust set up

16/11/2023
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