"Amazing customer service!"

Amazing customer service well done! 11/10 love it!

"Great package and taste."

Just got my first trial pack and I am loving the taste of the shakes. I love the shaker/bottle that comes with it. Will definitely get more in the future...

"Fantastic products and brilliant…"

Fantastic products and brilliant service. I'm a severely disabled overweight customer and can't always access the nutrition I need. Thanks to abnormal I can now maintain a healthy diet while dealing with lots of hospital and doctors visits. I've been taking abnormal shakes for almost a month and I can already feel the difference. I have more energy and I've definitely noticed some weight loss around my face. Your purchase comes with a mixer tumbler but I use a blender for mine, the flavours are delicious and I definitely feel satiated after a shake so I'm not snacking as much. You also get a free t shirt with your box which is so comfy! Would highly recommend this product!

"Great product and brilliant customer…"

Great product and brilliant customer service today from the fabulous Lewis

"Very happy with Abnormal!"

I had an issue with the introduction trial, in that the place to put the code was somewhat hidden - this has been acknowledged by one of the reps, and they refunded the overpayment immediately.

After this, there was an issue with the delivery going astray with Evri, but DPD completed the delivery straight after without fuss.

The packaging is great - really smart like a gift box and contains some info booklets that are nicely designed.
There is a lot of packaging for the trial, but it's all paper and card with a few staples.

The sachet packs are deceptively easy to open along the top, and pour into the really great shaker!
It would be useful to have a little line on the shaker for 300ml, as one side is oz and the other ml - and these are hard to make out without direct light.

But the shaker does the job well, and it works great for other powder supplements too.

I've tried three of the flavours just to see, and they do taste as labelled - the banana is a little less banana than expected, but they are all good. It's a good consistency with only a few small clumps which could be removed with more shaking I guess, or running in a mixer.

I'm not sure about adding fruit and berries to the shakes after, but the addition of a banana to the banana shake made it taste more banana-like, although the consistency was a bit more like porridge.

I'm really impressed by Abnormal, after a bit of a rocky start, but the customer service guys have been patient and have responded within 24 hours every time.

Compared to other brands of the same type - Huel, Yfood and Saturo - I think that Abnormal takes first place.
Yfood is top shelf stuff - their coffee is great and I hope that Abnormal bring their coffee back. These two are the standard for this type of product.
Saturo is a bit of overkill, really, and leaves me hungry which I don't think Abnormal will do.

Huel is gruel...

I'm happy with Abnormal and will continue with the subscription for the month, which is £60ish.
I can understand why they don't use Royal Mail for delivery, due to the price, but Evri I have issues with - we'll see.

Also, I hope that the packaging is a little more minimal for the monthly parcel, and that - on the next run of shakers - they get them with an obvious line at 300ml for easy filling (I've drawn mine on).

Thanks very much guys!

"BEWARE: cannot cancel subscription"

I cannot log into my account to cancel my subscription! What is this scam? I was charged £50 without being told. I have emailed customer support , live chat, WhatsApp and have heard nothing back. Help!

"Abnormal products"

Having had the intro pack I decided to order more. I am enjoying the drinks and find them easier to mix than some other products.
But most importantly I really am feeling the health benefits, a little flatulence at the beginning but settled now. I feel more alert, less tired and better humoured.
Some more flavour choice would be appreciated but well done, I am going to stay with the program.
Mike

"Great shakes and customer service"

I really liked the shakes - the caramel latte one was amazing especially! It is cool how personalised it is, asking about your diet, activity, sunlight intake etc.
I accidentally forgot to cancel my subscription recently as I cannot afford it any longer, and was in panic mode as the payment had been taken. However, I messaged their online chat service and was helped instantly. Lewis offered fantastic customer service, and had my order cancelled and refunded.
Thank you!

"Great experience"

Had the 7-meal trial box, great experience!

"Great shakes"

Great shakes, taste amazing and love how they are personalised to my needs. Would highly recommend.