" Awful customer service with no care for customer safety."

Natures aid have recalled there Infant DHA drops over hazardous chemical concerns but provided no other information. Parents have been left in turmoil over the weekend. The company have been active on social media this weekend however remained silent in response to hundreds of concerns raised by parents. Really poorly managed situation, really awful customer care. Will stop use of all products from Natures Aid, I have absolutely zero confidence in the company's product safety or customer relations. Very disappointing, you owe your customers a response.

"Product recall due to hazardous chemicals"

Product recall due to hazardous chemicals, no further information, just "Please do not consume and dispose of the product. If you have consumed the product and are feeling unwell, please seek medical advice."

What the hell? I guess I'm lucky that my kid even as a baby didn't like the taste and spat out almost everything with the drops in. I would still like to know what kind of illness these chemicals promote, as my kid has been chronically ill for a while now, which coincides with using these drops.

"This company is immoral."

This company is immoral, craven and ignorant. Any reputable company would respond to product recalls and speculation and provide further information; especially when customer health is involved. The fact that their products are marketed towards infants is even more abominable. Shame on this company for the worry they have purposely prolonged for parents affected by this product recall.

"The product contains hazardous chemicals."

We have been a customer of their Mini Drops for some time now and recently they had a recall of their DHA product without any explanation. We are still waiting for a statement from the company.

The recall notice for a product that is intended for INFANTS read - “ The product contains hazardous chemicals.”

"WhatsApp group to get information rather than support from Natures Aid! Completely unacceptable "

Completely unacceptable the lack of information and support right after informing through a third party one of your products for INFANTS AND CHILDREN are contaminated with hazardous chemicals! What have you been poisoning our children with?

We’ve started a WhatsApp group and it’s insane the amount of parents who are going through the same. Due to the completely lack of information, If you’re a worried parent - Please refer to latest post on Instagram and DM me, I will send you a link to join and we will share the information we have so far.

"HAZARDOUS CHEMICALS "

Received an email from Amazon stating that Natures aid has published a recall notification for the DHA Omega-3 Mini Drops for Infants and Children. Stating the products contain hazardous chemicals.

Yet there has been no direct information from Natures aid and the published recall is nowhere to be found.

The fact is many children and babies(mine included)have consumed this product, and no information has been provided to inform us exactly what this hazardous chemical is. It is shocking and the lack of communication from Natires aid is unacceptable .

"Product recall on children’s DHA…"

Product recall on children’s DHA vitamin drops received today from Amazon, where I have been buying this brand from, stating HAZARDOUS CHEMICALS and absolutely NO other information. Irresponsible customer care. Many people are extremely worried. We want answers immediately. Just totally unacceptable.

"DHA DROPS HAZARDOUS CHEMICALS"

They recalled an item aimed at children, said the product had hazardous chemical in, then didn’t respond to any correspondence from concerned parents.

They have not clarified which chemicals, or any potential harm caused to these children.

This company are truly disgusting.

"Irresponsible company"

The company is not responding to the notification from Amazon to recall Kids Natures Aid DHA Omega-3 which the stated reason for recall is "The product contains hazardous chemicals."

"Product recall for child’s DHA drops…"

Product recall for child’s DHA drops from this company due to ‘hazardous chemicals’ but parents not informed what hazardous chemicals were in the product or their impact. News of hazardous chemicals delivered on Saturday when customer service unavailable and company didn’t put out a statement - parents had to hear through third party vendor!! AWFUL! How can a company recall children’s products due to HAZARDOUS CHEMICALS and not provide ANY information about them?!