"Terrible service"

Terrible service, not trust worthy and reliable. I decided to cancel my order before items were dispatched, and it took nearly two months to get refund and that was after chasing number of times for refund payment. They have policies in place for refund which doesn't even mean anything to these guys, they don't even follow their own policies (How pathetic). Avoid at any cost dealing with these guys

"Great communication"

Great communication

"Fast response thanks"

Fast response thanks

"Battery is not at all working"

Battery is not at all working. For full battery it is going only 8-10miles.

"Sent me the wrong spare part and refuse…"

Sent me the wrong spare part and refuse to send the right one till I send the wrong one back and only credit for the return cost

"Excellent experience"

Excellent communications regarding delivery, which was quicker than expected. The delivery driver was excellent and went through the bike thoroughly.
The bike is great, it will really help with my commute to work. Many thanks

"Bike"

So helpful and understanding in every way all keep you up-to-date with everything

"Exceptional, personal service"

I bought one of the first series SX250 Eskuta bikes 4 years ago and unfortunately I began to have problems with it earlier this year.
The servicing and sales people at the company headquarters in Nuneaton have been amazing and I am sure they have gone the extra mile on everything they have done for me.
Sadly my bike couldn’t be fixed, without a very detailed and time consuming investigation. However the engineer Paul and sales person Michael went above and beyond to provide me with a refurbished bike which I am pleased to say has performed really well on our last Motorhome holiday of the year.
Everything was delivered as promised, so thanks folks for restoring my faith in your company.

"Absolutely Fantastic"

Eskuta are a wonderful company and their bikes are nothing short of brilliant.

We bought one to trial as a way of our carers getting about and I have to say I have fallen in love with it. It's a great piece of kit and we will be buying more.

Have confidence in this company, they are amazing, the whole process couldn't have been better/easier.

"The bike was delivered on time and the driver gave information about how to switch it on where the battery could be accessed and other features"

happy with my experience with Eskuta