"I Oder a battery charger first thing it…"

I Oder a battery charger first thing it came very late and second is that the charger was so bad that like in 1 hour of using the charger it blow up and so I lost £64 pound and a battery beacuse of you bad charger and I didn’t even get my money back
If u can do me a favour please give me my money back

"Great customer service"

Great customer service, after a problem with my order, it was quickly resolved

"Charge"

It’s said that bike is going to charge 7 hours but it’s working only 3 hours

"Battery dies in an hour last 40% in ten…"

Battery dies in an hour last 40% in ten minutes.
Bike itself us very comfortable very disappointed from day one. I have reported this to customer service no action has been taken yet.

"Not even had a year yet"

Not even had a year yet, only use to and from work, rear break light went a few months back, was contacted and told theyd send replacement cables and lights. Still chasing that up and now the bearings in the front motor/wheel are grinding. What a waste of nearly £500. No engineer has even offered to come out. Iv been very patient more patient than most. And still they somehow seem to be dragging their feet.

"It’s a great product but if you come to…"

It’s a great product but if you come to repairs nobody really wants to do it nobody knows much about it and Eskuta does not have workshops anywhere .so it’s a big problem if something goes wrong

"Grate service"

Grate service. Thanks

"STAY AWAY!!!! ZERO Customer service"

If there's less than One Star, I would give it to this company... Eskuta Bike was supplied with broken chain (got photos), Ordered 2 pairs of Mirrors as accessories still waiting from November and not received them yet (Fully paid and got Evidence) , no response from their customer system on my last 3 emails (sales department ) I have CC'ed every single department on my last eamil (sales, customer service and Eskuta contact) , No response, No phone calls from them to apologise or even update me on when will the spare chain would be sent, or what's their plan to address the problem, so much anxiety and frustration were caused to me for almost 2 weeks, all they care about is MONEY. It is so selfish, and unprofessional. If the time goes back, I would never buy from them! NEVER.

"Very good thank you very much 👍"

Very good thank you very much 👍

"Amazing Eskuta"

Amazing bike.
The order to delivery was very quick and efficient.. if your looking for an electric bike that is also really comfortable with brilliant suspension then look no further ... you really need one of these bikes....
Thanks !!!