"Upgraded my sportage"

Just upgraded my Sportage, with the help of Tommy Pidgeon, he got me on the road with a new model with higher spec. Would recommend Shelly motors to family and friends.

"I bought a used car from Shelly motors…"

I bought a used car from Shelly motors Epsom and the customer service I received went above and beyond . Many thanks to Tommy Pidgeon who was amazing .i would definitely recommend Shelly motors Epsom to friends and family .

"Tommy Pidgeon is the salesman who dealt…"

Tommy Pidgeon is the salesman who dealt with my purchase of a 2018 Sportage which I collected this week. Gave me lots of time to look at several vehicles before I decided, then plenty of time to test drive the one I chose. Told and showed me all the attributes of the vehicle, and Shelley's after sales service. I am very pleased with the vehicle and the service Tommy provided. Top marks!

"Tommy Pidgeon was the car salesman that…"

Tommy Pidgeon was the car salesman that sold me my new car, very smooth service.
All my questions were answered.
This is the second car I’ve purchased from Shelly motors and I’ve been happy with both.

"Best car-buying experience ever"

Excellent service from start to finish. Salesman Tommy was pleasant and efficient and his line manager was great. The new car (second-hand to me) was exactly what I wanted and beautifully presented when I picked it up. By far the best car-buying experience I have ever had.

"Excellent first EV purchasing experience"

Excellent purchasing experience thanks to Tommy Pidgeon. Polite, knowledgable and alway helpful.

"Missing wheel nuts!!!"

My second hand Ceed from Shelly Motors just blew a tyre and I have had to call my breakdown cover. I’m very upset to find there are no wheel nuts in the wheel nut box! It’s now Saturday afternoon and the Shelly Motors service department have gone home and cannot help locate wheel nuts. Breakdown repair cannot replace the tyre. So, the car is stuck. Imagine if I was on my own at night in the middle of nowhere? Luckily I’m not.

Shelly Motors tell me that the car passed its health check when it was sold to me and that means it had wheel nuts. Obviously not!!!

I can’t drive, can’t change the wheel and have no idea how this will be resolved. (Incidentally, the cruise control doesn’t work either.)

You CANNOT rely on the health check claims of second cars bought here. Be VERY cautious.

I very much hope on Monday that they will acknowledge their error and culpability, compensate me for extra towing and loss of earnings and replace the wheel nuts! I will report what happens next…

"Came here yesterday to pick up my new…"

Came here yesterday to pick up my new car it’s lovely and thank you to Tommy for helping us and being so kind thank you again and I will refer you to a freind !!

"Genuinely have to say this was the best…"

Genuinely have to say this was the best car buying experience I have had. New Niro EV purchased without feeling pressured, took a few days to decide and wasn’t hassled at all. Definitely would recommend Shelly Motors and if you really want looking after ask for Tommy.

"Purchase of our Kia picanto"

The whole experience was made to feel enjoyable. Tommy Pidgeon talked us through every stage of the process and explained everything in great detail, each question no matter how trivial was answered with patience and in a most pleasant manner.