"Avoid at all costs"

Avoid at all costs. Cancel your booking...blaming their online booking sytem (stating not a live system) unless willing to pay hundreds more (blamed suppliers). Quick to take money out account but not actually book the suppliers
The need to wait week to return your money for a service that wasn't booked

"Caribbean cruise"

I have never been on a cruise Julie took us through the choices and we have booked a cruise to the Carribbean, she also sorted out parking and holiday insurance. Top service thank you 😁

"If there was an option for no stars or…"

If there was an option for no stars or minus stars then that's the one I would have chosen.
Our transfer refused to take us from the airport and back again. We phoned Barrhead who were helpful on the phone and asked us to get a taxi and the would re-imburse us on our return if we provided the receipts. We did that and they are now not returning our money even though they assured us they would and none of this was anything to do with us. They are insisting on putting a claim in to their supplier which is nothing to do with us. I will NEVER book with Barrhead Travel again, the customer service is appalling and the emergency number went to voicemail. It's so bad, I have lodged a complaint with ABTA

"Julie Atkins"

Julie Atkins, Barrhead Travel Burnley.
We were both very pleased with the service from Julie.
We were in there for well over an hour and nothing was to much trouble. Julie asked where we wanted to travel to and which hotels but she also suggested different places which was really useful. The paperwork was sent through not long after we booked and was all correct. Big thanks to Julie and will always book through Barrhead Travel

"No pressure"

Informative staff. No pushyness Julie was lovely. Gave us information needed and we weren’t rushed in making our decision. Usually book our own holidays but will certainly consider using your agent again

"Worst cruise ever"

Apparently we booked our cruise with one of the cruise specialists. I think not. We travelled on the MSC Virtuosa from southhampton looking forward to our first cruise in a while. Myself and my 76year old were booked on a cruise with 6000 people, mostly out of control children, drunk parents and teens who were rampaging through the ship at all hours. Take a look at the reviews for this ship, and you'll get the the jist. We spent the fortnight from hell. Only peace was on the balcony of our cabin, at least we could get a seat. Over £2000 pounds each lighter and probably having the worst cruise we have ever had. Barrhead travel
you got this so wrong. No customer satisfaction feed back no check on how the holiday was. First time using a travel agent and the last. We had hoped for better guidance into getting the right cruise. Cruise specialists after all. I think not

"We," two retired couples""

We," two retired couples", went to barrhead travel,Newton Mearns, wanting to book on week in Benidorm,we were booked into Pelicanos Ocas, paying £2500,total, but when we got there we had been booked into two family rooms, overlooking the kitchens, and had a fowl smell, with no balconies .we complained to the reception, who were also surprised we had been booked into family rooms, "we later found out that Barrhead travel are selling cheap easy jet packages so we had to upgrade to get out of those rooms, and all the rooms net to were we were moved, were jet two customers, so be ware when booking with barrhead !!!

"Wonderful Cruise"

Just home from a wonderful cruise which I booked through Barrhead Travel Cameron Toll Edinburgh. Pamela Tulloch booked it all for me and she was excellent to deal with. Pamela is very knowledgable and her suggestion for us was perfect based on our requirements. I will definitely use Pamela again. First class experience.

"Used Barrhead travel in Halifax to book holidayoday…"

Used Barrhead travel in Halifax today after learning that Vicky was working there, have dealt with her in the past at another company. How lovely to alk in store to be greeted by the staff, lovely clean premises. Didn't expect to find a holiday so quickly but she was brilliant. Both my husband and I well impressed and will certainly recommend Barrhead to friends and family. Welcome to Halifax Barrhead

"Brilliant Staff"

We booked a complicated holiday with Barrhead to Canada with an Alaskan cruise at the end.

Every detail worked perfectly -Flights, transfers and organised trips.

Unfortunately, I tested positive for Covid the day before the cruise and could not board the Cruise Ship.

Barrhead staff could not have been more supportive and helpful in this difficult situation.

We will definitely book through them again.

Thank you to both Lauras (Elliot and Straker) and Gyle