"Excellent technical and sales support."

Excellent technical and sales support.

"These guys have been great"

These guys have been great - purchased products which have really helped me save money on my energy bills, the support and advice was fantastic.

"Great support from AlphaESS when there is a fault"

I notified AlphaESS of a fault at approximately 9.30am, got a call from Jacek around 12.15pm, and it was fixed 15 minutes later. 1st class service from Jacek and AlphaESS. The system has been running great but its good to know that when there is a fault the support is 1st class. Would recommend this product based on the support

"System reset "

I recently had an AlphaEss system installed via Sunsave. There was a technical issue which couldn’t be solved remotely despite the AlphaEss team’s best efforts so Jacek contacted me via a video call and talked me through the necessary steps to reset the battery. He then followed this up with a phone call to confirm the system was functioning correctly. I am delighted with the level of service provided by AlphaEss and Jacek.

"Reconfiguration "

Had a call from Jacek today who'd rang to help me connect to my new Internet provider, I'd tried in vain for 3 weeks, Jacek was very helpful and extremely patient with me as i'm not the fastest so after approx 25 minutes of following his instructions I finally
managed to connect, couldn't have done it without you Jacek so thank you very much its much appreciated.

"Alpha ESS - Standard of Service ⭐"

Alpha ESS delivers exceptional service to both installers and consumers, providing outstanding aftercare and high-quality products. Mark leads a dedicated team of professionals who take pride in being part of such a remarkable business.

"Amazingly and simply helpful!"

Sometimes you come accross an organiation and the person on the of the phone and organisation they just HELP! Thank you - Shamr Angell
Systems & Integration
Alpha ESS UK., Ltd.

"GHE Solar Ltd have installed over 150…"

GHE Solar Ltd have installed over 150 alpha batteries both domestically and commercially. There is always a representative at the end of the phone, including 2nd and 3rd tier agents. The customer service is unrivalled and the products work well. The apps are are particularly good and very intuitive ultimately leading to happy Customers.

"It’s great to know the manufacturers…"

It’s great to know the manufacturers have invested in a local support staff who are amazing, installers come and go make sure you buy a product who are willing to pick up the pieces and deal with the end user with a customer service that sadly some installers lack.

"Great customer service and support"

Great customer service and support. Always answer the phone and sorts out any issues quickly.